Hindi

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  • September 18, 2023 at 9:38 pm in reply to: Incorrect Default Quantity Value On Pages Other Than Product Archive #124331
    Hindi
    Participant

    Hello Gurmetat,

    We sincerely apologize for any delay in our response.

    We have conducted thorough testing on our end, and it appears that the functionality is working as expected.

    In order to further investigate and assist you more effectively, we kindly request access permissions to your website. Please grant us access by sending an email to [email protected].

    To ensure the safety of your website data, we recommend taking a backup copy and setting up a staging environment for testing purposes.

    Thank you for your understanding and cooperation.

    A.Hindi,

    • This reply was modified 1 year, 7 months ago by Hindi.
    September 16, 2023 at 11:37 am in reply to: [Bug] Free Shipping option not showing when plugin is enabled #124227
    Hindi
    Participant

    Hi Monica ,

    Check necessary fields for the country/region that must be filled out in order for the shipping options, including free shipping, to appear. Please take a look at the screenshot that was sent to you.
    I hope this information was helpful to you.
    Thank you!

    Screenshot

    September 12, 2023 at 9:58 pm in reply to: Could not include font definition file: dejavusans #124004
    Hindi
    Participant

    Hi Mark,

    We hope you are doing well. We apologize for the inconvenience you are facing with the EAN plugin while Print barcodes.

    We have conducted tests on our side and did not encounter the same issue. To troubleshoot, please try selecting a font type other than DejaVu Sans (Unicode) by following these steps:

    1. Go to WooCommerce Settings
    2. Select EAN
    3. Choose Print
    4. Scroll to the font option
    5. Change the font to a different type

    After changing the font, please try the process again and let us know the results. If the issue persists, we will need to access your site to further investigate the problem. Kindly send us the permissions for your site via the following email: [email protected]

    Thank you for your understanding and cooperation.

    September 2, 2023 at 7:23 pm in reply to: [Bug] Free Shipping option not showing when plugin is enabled #122902
    Hindi
    Participant

    Hi Monica
    Thank you for your message. We have received permissions for your site from the developer
    And we checked the plugin,
    But when the Amount Left for Free Shipping for the WooCommerce Pro plugin is deactivated
    The options remain the same and the free shipping option does not appear to be, also
    I will attach a screenshot showing the differences after activating the plugin and when deactivating it, and I want you to tell me about the missing option(free shipping option)

    If you can also deactivate the plugin Amount Left for Free Shipping for WooCommerce Pro, and then
    Referring to the free shipping option that will appear, I will be grateful

    check the screenshot in this link : Screenshots
    Thanks,
    Best Regards,

    A.Hindi

    • This reply was modified 1 year, 8 months ago by Hindi.
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