Forum Replies Created
-
Posts
-
Hello Jack,
Sorry for the late reply.
I understand your concern.
Since the WooCommerce Wallet plugin is a paid plugin, we can’t reproduce the issue on our side.
If you can send us the WP-admin and FTP access for a staging site, it will help us address the issue more quickly.
Regards,
Kousik MukherjeeHello Desirae,
Our plugin is flexible, and if you can update the tags according to Google Merchant’s requirements, it will be accepted in the Google Merchant feed.
Please review the example Google Merchant feed at the following link: https://gist.github.com/marcosnakamine/acc1be40f6606c397b3c8bbd7f8b689c
Please attempt to update “XML item” as shown in your setting screenshot:
For example, change from <title>[alg_product_name cdata="yes"]</title> to <g:title>[alg_product_name]</g:title>Regards,
Kousik MukherjeeHello,
Two shortcodes cannot be used as operands. Please use this shortcode instead: [alg_product_id custom_function="my_custom_function"]
In the theme’s functions.php file, create a function named “my_custom_function” with the argument “product_id”. There, you can write down the logic and return the result.
Regards,
Kousik MukherjeeHi Nico,
Apologies for the delayed response.
We are currently implementing some structural changes in our wishlist plugin. It may take approximately one week to release a new version, which will address your issue as well.
Regards,
Kousik MukherjeeHello,
Here, you can filter the language in the feed to display the desired content. It also supports Polylang.
Please try selecting your default language in the feed filter, saving it, and generating the feed again. If this does not resolve the issue, please send your site access to [email protected], and we will quickly assist you.
Regards,
Kousik MukherjeeHello RedAISkye,
I have retested the checkout process, but I didn’t encounter the issue you mentioned. Instead, I received the following HTML response from the checkout page
<p> Please <a href="http://localhost/wpfactory-local/checkout/?alg_wc_ev_verify_email=eyJpZCI6ImtvdTc4ODk1Njg5N0B5dWkuY28iLCJjb2RlIjoiZWNhMzE0NWM4NGU0NTUxOGVmODIxN2NiOWNmYWUyZWUifQ--" target="_blank">click here</a> to verify your email on <a href="localhost" target="_blank">Wpfactory</a> . </p> Regards Kousik Mukherjee
Hello Jack,
From what I understand from your message, the “excluded product category” feature works, but not completely. Could you provide a clear explanation of how I can reproduce the error?
Alternatively, if you could record a video of the issue and send it to [email protected] with the ticket reference, it would greatly expedite the resolution process.
Regards,
Kousik MukherjeeHello Zivski,
Yes, we can help resolve this issue for you. Just one request: if you could share admin access to debug the code, it would be greatly helpful.
Since the frontend variation “add to cart” feature is coming from a different plugin and your site is already set up with this plugin elements, the resolution process should be quick.
Please send access to [email protected] with this support URL as a reference.
Regards,
Kousik MukherjeeHello FirstClassReece,
It appears that something might be amiss despite the filter code being correct. If you could send access to the admin at [email protected], we would be able to address and resolve this issue for you.
Regards,
Kousik MukherjeeHello @RedAISkye,
Could you please share a screen recording video of the issue you’re experiencing? We have tested it with a new user account, and the problem doesn’t seem to occur. Therefore, to accurately identify the issue, we would appreciate it if you could provide a screen recording video.
Regards,
Kousik MukherjeeHello ,
Apologies for the delayed response.
The “Preserve VAT in selected countries” option in our plugin is functioning as expected. However, we have encountered some issues with certain member states during validation with VIES.
To address this, we have implemented two solutions:
- Admin & Advanced > Enable manual validation of VAT numbers
- Admin & Advanced > Reduce concurrent requests to VIES
We hope that these measures will resolve any issues you encounter when VIES is unavailable or returns unexpected results.
Please use the latest version of our plugin 2.10.2Regards,
Kousik MukherjeeHello @andrew,
Apologies for the delayed response.
Unfortunately, the Min Max Default Quantity for WooCommerce plugin is not designed to create a category like “sold individually”.
However, I can provide a solution: if your category is associated with only one product, you can choose the “sold individually” option under inventory on the product edit page.
Alternatively, if you have multiple products in a category that you wish to restrict, custom code will be required to achieve your desired solution.
Regards,
Kousik MukherjeeHello @xue
Sorry for the late reply.
Please follow this instruction to make it work.
Order Items > Meta fields # > Enabled (tick) > Value ( this should be same meta_key used for code or required to save in the database )
Regards
Kousik MukherjeeHello Oeo,
Firstly, I would like to clarify whether your functionality, such as restricting the EU VAT field for specific categories and products, adheres to any official regulations. Is there any reference indicating that the EU VAT authority allows this type of functionality?
Secondly, if different types of products, both restricted and unrestricted, are present in the cart, will the VAT field still appear on the checkout page?
Regards,
Kousik Mukherjee