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Hello Reana,
I’m sorry it didn’t work out for you. Please, let me help you. This should be a simple problem to be solved.
Can you please create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, you can send an email to [email protected].
Hi Anthony,
I’m not following. Did the compatibility option work for you? What do you mean by “send MP”?
Hi Tony,
I believe you’re right. For the time being, we’re calculating the shipping class cost for each different item. I believe the issue you’re reporting wouldn’t apply to the “Percent cost”, right? As its calculation depends on the product total.
But for the “Fixed cost”, I think it makes sense. I’ll create a new option for it then, where it’s going to be possible to calculate it for each product or each shipping class.
Let me know your thoughts.
Hi Waleed,
What “Order currency” option are you referring to? Anyway, if the order is in a currency different from the base shop currency, you can try using our “Multicurrency” section. It will update the order profit with the correct values.
Let me know if it helps.
Hi Anthony,
Sorry for the delay. Please update the plugin to the most recent version (v2.6.1). We’ve created a new compatibility option with the Product Bundle plugin from WPC. You can find it at:
– Compatibility > WPC Product Bundles for WooCommerce.You can try activating at least the two options inside the “Cost calculation” part. Let me know if it helps.
Hi Ricky,
Can you please send us the WooCommerce Email Template Customizer Premium plugin? If that’s possible, please send it to [email protected]. I’ll run some tests.
I’d like you to send us both plugins so we can run some tests here.
Also, I’d like you to send us the screenshot of the admin page where you configured the cart/checkout pages using the visual composer.
Hi Jenny,
Can you please send us the Visual Composer and the WooCommerce cart block? You can send it to [email protected].
We’d really appreciate it if you could also send us some screenshot of your admin page where you’ve set the cart page using the blocks.
Hello,
Since version 2.3.6, our plugin is now able to add the activation and confirmation emails to the “WooCommerce > Emails” page, as long as you set the option “Email > WC email template” as “WooCommerce > Emails” and the “Email > Email template” option as “WooCommerce” or “Smart“.
That way you’ll be able to customize these emails with any email template builder, in theory.
Please, update the plugin to the most recent version, give it a try and let me know if it helps.
Hi Tom,
For the time being, the free version just offers the cost and profit columns on the “Analytics > Orders” page. The profit and cost totals are only available on the pro version.
Hi Omer,
If you are asking if it’s possible to translate the messages from the plugin to german, so yes, it’s possible. You can simply enter this shortcode on the messages:
[alg_wc_oma_translate lang="DE"]Text for DE[/alg_wc_oma_translate]
Now, if you just want to use the plugin on a german site and you don’t need to translate it to multiple languages, you can just enter the messages in german and you don’t need to worry about the shortcodes.
Let me know if it helps.
Hi Leanne,
I’m not sure if I got your point. Anyway, it seems that it’s working now. Let me know if you need more help.
Don’t mention it.
You must first download and install the WPFactory Helper plugin. The plugin is available for download here. Then go to your My Account page and generate a key for the Pro version. Then, in the WPFactory Helper plugin, paste the key there.
Hi Amy,
I’m sorry. I really noticed a problem with the “Per product” option. Please update the plugin to version 4.1.8 I just released. It will fix the issue.
Hi Leanne,
We have been using the
wc_update_product_stock()function to update the stock. Now I realized it was updating the_stockmeta in the database with a float number and not with an integer, and that was causing some issues with the stock calculation when products were purchased.This is a function from WooCommerce itself. I don’t know why it works like that. Anyway, I’ve modified the plugin to fix this. Please update the plugin to version 2.6.0 and let me know if it works better now.
