Pablo

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Viewing 15 posts - 256 through 270 (of 294 total)
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  • Pablo
    Moderator
    Plugin Support

    Hi Lucas,

    I couldn’t reproduce the problem here. Anyway, can you please try changing the “Positions” option from “Messages > Checkout”?

    Other than that, can you please send us some screenshot of the issue?

    in reply to: Why does the plugin stop working after upgrading to Pro? #101460
    Pablo
    Moderator
    Plugin Support

    Hi Manuel,

    In that case, please try the option General > Redirect on success and set it as “Redirect to my account page” or any other that suits you better

    in reply to: Why can’t users activate their accounts? #101448
    Pablo
    Moderator
    Plugin Support

    Hi,

    Can you please update the plugin to version 2.2.5? We believe it’s now fixed in that version.

    Pablo
    Moderator
    Plugin Support

    Hi Glyn,

    Can you please update the plugin to version 2.2.5? We believe it’s now fixed in that version.

    Pablo
    Moderator
    Plugin Support

    Hi,

    Sorry for the delay. I have created a new option for you:

    • General > Login requirement

    Please update the plugin to version 4.0.9 and let me know if it works for you

    Pablo
    Moderator
    Plugin Support

    Hello,

    Sorry for the delay. Can you please try to enable this option?

    – WooCommerce > Settings > Shipping > Shipping Options > Shipping Destination > Default to customer billing address

    Pablo
    Moderator
    Plugin Support

    Hi,

    I’m not sure if I’m going to be able to help you as I think I couldn’t fully understand your situation but this could be at least a suggestion.

    1- Add our alg_wc_ev_is_activated meta to the REST API.
    Pay attention to the auth_callback parameter. Here I’m simply testing if the current logged user is the same user being updated, but you may want a different test.

    add_action( 'rest_api_init', function(){
       register_meta( 'user', 'alg_wc_ev_is_activated', [
          'type'          => 'boolean',
          'single'        => true,
          'show_in_rest'  => true,
          'auth_callback' => function ( $valid, $meta, $user_id ) {
             return get_current_user_id() === $user_id;
          }
       ] );
    } );

    2- Update the user meta
    Use the /wp-json/wp/v2/users/$user_id/ to update the alg_wc_ev_is_activated meta.

    Pablo
    Moderator
    Plugin Support

    This is to let you know that we’ve added this to our to-do list. As soon as we make some progress we’ll let you know.

    in reply to: Why doesn’t the limit appear to be working? #100811
    Pablo
    Moderator
    Plugin Support

    In that case, would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?

    Please send a message to [email protected] with the credentials.

    in reply to: Why the amount left is not being displayed anymore? #88433
    Pablo
    Moderator
    Plugin Support

    Hi Jürgen,

    The credentials you’ve sent don’t work for the WP admin.

    Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on? If that’s the case, please send a message to [email protected].

    in reply to: How does the “Per category limit” work? #100791
    Pablo
    Moderator
    Plugin Support

    Hi Andy,

    Please take a look at your “General > Order statuses” option and make sure that the new orders are able to reach that same statuses. This is how the plugin considers a purchase.

    in reply to: Why doesn’t the limit appear to be working? #100808
    Pablo
    Moderator
    Plugin Support

    Hi John,

    Please take a look at your “General > Order statuses” option and make sure that the new orders are able to reach that same statuses. This is how the plugin considers a purchase.

    Pablo
    Moderator
    Plugin Support

    Hi Mohsin,

    Sorry for the delay. What extra functions would you need?

    Meanwhile, if you simply update the user meta alg_wc_ev_is_activated as 1, the user is considered activated by our plugin and won’t receive the verification email. Would it be enough for you?

    in reply to: How to display the notice only for zones with free shipping? #88431
    Pablo
    Moderator
    Plugin Support

    Hi Joaquin,

    Actually we have been thinking about your question and we decided to create a new option for you.

    Now you can use the -1 value on the shipping area you want to hide the amount left text.

    Please update the plugin to version 2.1.1 and let me know if it works for you

    in reply to: Why does it not display even though the min amount is set? #88428
    Pablo
    Moderator
    Plugin Support

    Hi Kelton,

    Sorry for the delay.
    Probably, you should have simply misunderstood some of our options.

    The 'min_cart_amount' present on the code you mentioned is the minimum total cart amount required to display the amount left text.

    That option was a bit misleading the way it was before and commonly confused with the Manual min amount option. But since version 2.0.8 we now believe that it is on a more appropriate location.

    You can find it now at:
    – General > Hide the amount left text > By cart amount

    So we think that our current code is correct.
    Please make sure that you have the most recent version of the plugin and let us know if you think it makes sense.

Viewing 15 posts - 256 through 270 (of 294 total)