Pablo

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Viewing 15 posts - 241 through 255 (of 294 total)
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  • in reply to: Can I use WPML to translate email? #101484
    Pablo
    Moderator
    Plugin Support

    Hi Renato,

    Some strings were missing from the wpml-config.xml file. I just released a new version of the plugin (v2.2.7) with them. It should work fine now.

    Let me know if it works for you 😉

    Pablo
    Moderator
    Plugin Support

    Hi,

    The solution is based on two steps:

    1. Enable the WPML option: WPML > Languages > Adjust IDs for Multilingual functionality

    2. Make sure there aren’t duplicated pages on your site and that all of them are translated correctly.

    in reply to: Why can’t we get the link to verify users? #101505
    Pablo
    Moderator
    Plugin Support

    Hello,

    After you gave admin access, the only thing I did was to visit your Customizer plugin custom email template and I noticed the hook you’ve used was not correct and I sent you a message about that. I did nothing more after it.

    We’d never do something maliciously. On the contrary, we just want to help you. I even created a new compatibility option for the Email Customizer plugin you use on your site.

    Of course you’ll receive your money back. Don’t worry about that. Let me know if I can keep trying to help you. We really want to understand what happened and make it work properly.

    in reply to: Why can’t we get the link to verify users? #101503
    Pablo
    Moderator
    Plugin Support

    Hi, can you please send me a login link again? The previous one doesn’t work anymore

    in reply to: Why can’t we get the link to verify users? #101500
    Pablo
    Moderator
    Plugin Support

    Hi again,

    I’ve created a new option for you:
    – Compatibility > Email Customizer for WooCommerce > Activation email content

    I’ve already enabled it for you. Now you can use the alg_wc_ev_ec_email_content hook on a “Custom Hook” block from the Email Customizer plugin.

    This will display the activation email content inside your custom email template.

    You just need to disable the “Send verification as a separate email” option again and change the Activation email content. Example:

    <p>Please <a href="%verification_url%" target="_blank">click here</a> to verify your email.</p>

    Please give it a try and let me know if it works for you.

    in reply to: Why can’t we get the link to verify users? #101499
    Pablo
    Moderator
    Plugin Support

    Hi,

    We’re checking your issue.
    As soon as we have news we’ll let you know

    in reply to: Why can’t we get the link to verify users? #101493
    Pablo
    Moderator
    Plugin Support

    Hello,

    I think I may have an answer for the issue.
    You’re trying to add our shortcode on your custom template created by the Email Customizer plugin, right?

    This should work, but according to their “Pro features” page, it’s only possible to add third-party shortcodes if you use the Pro version of the Email Customizer plugin, and you only have the free version.

    Let me know if it helps.

    in reply to: Why can’t we get the link to verify users? #101492
    Pablo
    Moderator
    Plugin Support

    Adam, would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
    If that’s the case, please send a message to [email protected]

    in reply to: Why can’t we get the link to verify users? #101490
    Pablo
    Moderator
    Plugin Support

    This should be the content of Email > Activation email > Email content option:

    For security, please <a href="%verification_url%" target="_blank">validate your email</a> before logging in to your account.

    On top of that, you’re trying to use our shortcode to display the activation link precisely on the Customer new account email correct?

    You can use the [alg_wc_ev_email_content_placeholder] shortcode to append the verification email to some custom email template.
    In order to use it, it’s necessary to:

    – Enable the option Email > Activation email > Fine tune activation email placement
    – Disable the option Email > Activation email > Send as a separate email
    – Most probably the option Emails > Activation email > Email template should be set as Plain

    Are you trying to use the shortcode in a custom email template in php directly? Or are you using some visual editor plugin to create the custom email? If you’re using a plugin like that, it should work as simple as adding the shortcode there. If you’re using it in a php file, you have to use it like this:

    echo do_shortcode( '[alg_wc_ev_email_content_placeholder]' );
    in reply to: Why can’t we get the link to verify users? #101486
    Pablo
    Moderator
    Plugin Support

    Hello,

    We’ve received your questions on wp.org as well but I’m not sure if I understood your issue.

    By default, this plugin sends the verification link in a separate email.
    If you want to send the link into the new user account email you should:

    – Disable “Email > Activation email > Send as a separate email”

    And the option “Email > Activation email > Email content” doesn’t need to be changed.

    Let me know if it helps

    Pablo
    Moderator
    Plugin Support

    Hi Armin,

    The plugin is enabled and you still can’t see the Email Verification tab over WooCommerce > Settings like in the screenshot?

    Do you still need help?

    Pablo
    Moderator
    Plugin Support

    Hi Armin,

    You can find it on the Developers tab.

    Pablo
    Moderator
    Plugin Support

    Hello Troels,

    You can get what you see on the screenshot by accessing “WooCommerce > Reports > Stock > Cost of Goods” and then clicking on the “Export” link.

    The other way would be by enabling the Analytics options at:
    Tools & Reports > Analytics > Stock tab

    After that, you’d be able to get the stock CSV by clicking on the “Download” button.

    Pablo
    Moderator
    Plugin Support

    Hi Maxime,

    Maybe there could be another solution. If Shipstation adds a custom cost meta to the order or if it’s possible to add a custom meta to every Shipstation order programmatically, that meta key can be added to this option:
    – Orders > Extra Costs: From Meta > Meta keys

    That would make the cost of shipping from Shipstation be automatically calculated on each order.

    in reply to: Can I customize the design of the activation email? #101463
    Pablo
    Moderator
    Plugin Support

    Hi,

    It’s not possible to create a custom template for the “Activation email” for now. Probably the best option you’d have in that case would be to disable the option “Activation Email > Send as a separate email” making the activation email be appended to the “Customer new account” email, where you probably should have a custom template for as well.

    If you want to set up precisely where it would be appended, you’d have to:
    – Enable the option “Email > Activation email > Fine tune activation email placement”.
    – Set the option “Emails > Activation email > Email template” should be set as Plain.
    – Use the [alg_wc_ev_email_content_placeholder] shortcode on the “Customer new account” email template where you want the “Activation email” to be appended.

Viewing 15 posts - 241 through 255 (of 294 total)