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October 6, 2020 at 3:11 am in reply to: Is it possible to resend bulk email verification to multiple users? #101188
Hi,
Hum, right now it’s not.
Is it important for you? If we create a new option on the bulk dropdown it would help you?October 4, 2020 at 3:37 pm in reply to: How can I add cost and profit columns to Analytics > Orders? #89409Hi Julia,
Probably we are just talking about different things.
We only have reports in three different areas:1. Analytics > Orders
2. WooCommerce > Reports > Orders > Cost of goods
3. WooCommerce > Reports > Stock > Cost of goodsThe text you pasted is from another plugin
October 3, 2020 at 7:01 pm in reply to: How can I add cost and profit columns to Analytics > Orders? #89406Hi Julia,
Maybe you’re just looking at the wrong place. Please, take a look at this screenshot:
https://ibb.co/wNPVFvwThis is where we’re adding the new columns at “Analytics > Orders”.
This is where you’ve been looking?And just to make sure, can you please confirm that you enabled the “COG Settings > Tools & Reports > Analytics > Orders”?
October 3, 2020 at 12:42 pm in reply to: How can I add cost and profit columns to Analytics > Orders? #89403Hum,
When you are accessing “Analytics > Orders” you can’t see any orders or just the columns?Anyway, please try to access:
– WooCommerce > Status > Tools and click on “Clear Analytics Cache”And let me know if it works 😉
October 2, 2020 at 9:40 pm in reply to: How can I add cost and profit columns to Analytics > Orders? #89401Hi Julia,
What tab are you referring to?
The only thing we are adding to “Analytics > orders” so far is a couple of columns (Cost and profit)Hi Ellen,
Maybe if you simply try to use the option:
– Reset section settingsIt will work. Please just try to think about making backup of your settings first, if you wish 😉
Let me know if it works
October 1, 2020 at 11:52 pm in reply to: Is it possible to make your plugin compatible with the Loco Translate plugin? #101182Hello Matthew,
We are checking the translation issue you’ve mentioned. Thanks for letting us know.
Anyway, what kind of texts on the frontend are you trying to translate exactly?September 30, 2020 at 11:31 pm in reply to: Why does user never receive password if “send as separate email” is checked? #101186Hello Lindee,
I believe there would be 2 different solutions for this matter:1. KEEP SENDING THE PASSWORD VIA EMAIL
If you really want to keep sending the password via email you could try to:
– Disable “Send as a separate email” option
– Disable “Delay standard WooCommerce customer new account email”2. DO NOT SEND THE PASSWORD VIA EMAIL
If it’s a reasonable scenario for you to stop generating the password automatically and consequently stop sending it via email, you could simply try to:
– Disable “When creating an account, automatically generate an account password” on WooCommerce > Accounts & PrivacyLet me know what you’ve tried and if it worked 😉
September 28, 2020 at 11:44 pm in reply to: Why is the stock report showing some product prices as zero? #89396Hello Karina,
Can you please provide access to your site sending the info to [email protected]?
If possible, please try to send some screenshot tooSeptember 25, 2020 at 4:23 pm in reply to: How to add cost and profit to the downloaded CSV from Analytics? #89394Hi Jonathan,
I’ve just sent you our newest dev version for testing via email.
September 24, 2020 at 12:36 pm in reply to: How can I prevent the registration page from redirecting to the homepage? #101180Hello,
Please try to use our “Custom Redirect URL” option under the “Prevent automatic user login” section.
You just have to set the corresponding “Redirect” option as “Custom redirect”.Let me know if it helps 😉
September 23, 2020 at 10:27 pm in reply to: How to add cost and profit to the downloaded CSV from Analytics? #89392Hi Jonathan,
You are correct, I’ve just checked – cost and profit are not added to the CSV for some reason. Let me check the code. Will get back to you asap.
September 21, 2020 at 8:13 pm in reply to: How to handle updates on product costs, multiple currencies and Ads costs? #89387Currencies – basically it’s already done. Just needs some final testing and I’m ready to release.
It’s a bit more complicated with “monthly ad spend” – currently all calculations are done on per order basis, so I’d have to figure out how to squeeze monthly values there…
September 21, 2020 at 1:18 pm in reply to: How to handle updates on product costs, multiple currencies and Ads costs? #89382Hi,
1. Order profit calculation – the plugin works in such way that it will apply current product costs when calculating profit for a new order. That is, if, for example, some product’s cost of goods is $10 when new order is made, the plugin will calculate order profit based on $10. If after that you will change the product’s cost of goods, let’s say to $15, then, when another order is made, the plugin will calculate order profit based on $15. Profit for old orders will remain unchanged (i.e. based on $10). As for the older orders, made, for example, before the plugin was installed – by default profit for those orders will be unset, and you’ll have to run our “Recalculate orders cost and profit” tool (available in Pro version of the plugin only), which will calculate profit for all orders at once. You will have to run this tool only once.
2. Currencies – unfortunately, currently the plugin will ignore the order currency, and will apply same product cost of goods. However, this is on my todo list for some time already, so I could try to implement it now. I’m thinking about adding “currency exchange rates” section, where you would set currency pairs conversion rates. I.e. you wouldn’t have to set product cost of goods in different currencies manually, and plugin would convert it to the base currency automatically instead, i.e. based on currency exchange rates multipliers.
3. Monthly ad spend – there is “Extra Costs: All Orders” section in plugin (in “WooCommerce > Settings > Cost of Goods > Orders”), where you can set fixed or percentage extra costs for each order. In other words, this would give you the approximate value. For example, if your monthly ad budget is $300 and you have 200 orders per month on average, you could set “Extra Costs: All Orders > Fixed cost” option to $1.5 (i.e. $300 / 200).
Please let me know what you think.
September 21, 2020 at 1:15 pm in reply to: How to avoid error 500 when bulk editing the costs? #89377Hi Ezo,
Could you please let me know how many products do you have on your site? Also, maybe it would be possible for me to login to your site to check what’s going on (my email is [email protected])? Please let me know if sharing an account is not an option, and I will continue solving it remotely
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