Hello there,
I hope you are doing well, and I’m sorry to hear about the issue you’re experiencing.
To help us troubleshoot, could you please confirm if you are running the latest version (2.2.5) of the plugin?
I have tested the latest version on our end using the default theme, and it is functioning correctly.
If you haven’t already, please update to the latest version and test again. If the issue persists, we would be happy to investigate further on your site. For direct assistance, please reach out to us via a support ticket at [email protected] and share temporary admin access.
Best regards,
Taha