Troubleshooting Specific Issues

Coupon Not Applying

• Coupon Code: Verify that the coupon code in the URL is valid and active.
• Coupon Restrictions: Ensure the coupon isn’t restricted to specific products, categories, or user roles that don’t apply to the customer.
• Empty Cart: If “Save on empty cart” is disabled, the coupon won’t be saved when the cart is empty.
• JavaScript Reload: If using the “Save on empty cart” feature and the coupon isn’t applying initially, enable “Javascript reload.”

Incorrect Redirection

• Redirect Settings: Review your redirection settings in the plugin configuration. Ensure the desired URL is selected.
• Conflicting Plugins: Deactivate other plugins to rule out conflicts affecting redirection.

WP Rocket Cache Issues

• Compatibility Option: If you use WP Rocket, enable the “WP Rocket: Disable empty cart caching” option in the plugin settings.