Gift Up gift cards not meeting minimum

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  • February 18, 2023 at 1:29 am #109778
    Camille
    Participant

    Hi, I have the GiftUp plugin (https://wordpress.org/plugins/gift-up/) and a customer got a gift card for $275. The gift card code field is different than the coupon code field that WordPress has. When the customer put the gift card code in the gift card field, it reduced the order by $275 (I’ve used this gift card app for over 2 years and it’s always works). Suddenly, the message says Minimum order is $275 and it never used to do that, it’s like it’s not recognizing the gift card was applied and it’s not ignoring that. I want to upload screenshot but I don’t see that option.

    February 20, 2023 at 8:54 am #109884
    Moshtafizur
    Participant

    Hi Camille,

    Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.

    Please send the screenshot to [email protected].

    We appreciate your cooperation and look forward to resolving this matter for you.

    Best regards,
    Moshtafizur

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