- Support forum for the WooCommerce Cost of Goods: Product Cost & Profit Calculator.
- This topic has 6 replies, 3 voices, and was last updated 6 months, 1 week ago by
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Hi there,
Thanks for reaching out.
Regarding the first issue, you can check the refund settings of the plugin from the “Orders” tab, then scroll down to the “Refund” section. You can select appropriate refund option there.
Regarding your questions related to ATUM, I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
Hello
- When i have the ATUM Compatibility turned on it does update the quantity but if the stock is 0 it doubles it up, if it has stock it adds the new stock, then reduces the previous stock, but still somehow has the correct amount of stock expected.
- The cost update is the issue, because if i do “set purchase price” it REPLACES the purchase price instead of using it to calculate the average cost of goods.
I am thinking that ATUM should update the Add Stock Table with the Stock and Cost as per the ATUM PO then use this table to calculate the cost$. The setting for Empty cost field can then come into effect if I use ATUM and the cost price there is 0, or I simply add stock without entering a cost price.
Hi,
Can you please provide a guide explaining how to reproduce the issue exactly? We’re not so experienced with the ATUM plugin, even though we have a compatibility feature made for it.
Hello
Please view the video here- https://we.tl/t-8HQdaN4KUG
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