- Support forum for the Customer Email Verification for WooCommerce.
- This topic has 5 replies, 3 voices, and was last updated 1 year ago by
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Hello RedAISkye,
I hope you are well and thank you for contacting us.
We have received your request and have sent it to the relevant development team to consider it and complete the support process for you.
Thank you for your time and patience.
Hello @RedAISkye,
Could you please share a screen recording video of the issue you’re experiencing? We have tested it with a new user account, and the problem doesn’t seem to occur. Therefore, to accurately identify the issue, we would appreciate it if you could provide a screen recording video.
Regards,
Kousik MukherjeeI tested it and it is no longer happening but there’s another issue now.
Trying to verify from the woocommerce checkout page sends an email with the link without an activation.
Like this: “https://tandukarbidhan.com.np/checkout/?alg_wc_ev_verify_email”
The activation is only sent with the link if verifying from the my-account page.
Like this: “https://tandukarbidhan.com.np/my-account/?alg_wc_ev_verify_email=example”
Hello RedAISkye,
I have retested the checkout process, but I didn’t encounter the issue you mentioned. Instead, I received the following HTML response from the checkout page
<p> Please <a href="http://localhost/wpfactory-local/checkout/?alg_wc_ev_verify_email=eyJpZCI6ImtvdTc4ODk1Njg5N0B5dWkuY28iLCJjb2RlIjoiZWNhMzE0NWM4NGU0NTUxOGVmODIxN2NiOWNmYWUyZWUifQ--" target="_blank">click here</a> to verify your email on <a href="localhost" target="_blank">Wpfactory</a> . </p> Regards Kousik Mukherjee
I have disabled account registration from the checkout page, so this does not matter now.
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