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Hi Nico,
Thanks for reaching out.
I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
Hi there,
Thanks for reaching out.
We are sorry to let you know that the plugin can’t generate a report with each customer’s order details.
Kind regards.
Hi there,
I hope you are well today.
I believe I have identified a solution that should resolve your issue. In our plugin settings, specifically under the General section, please disable the Use variations option. This adjustment should help enforce the restriction you require, allowing users to purchase only one variation of the product.
Please give it a try. Let us know if you face any issues.
Kind regards.
Hi there,
We apologize for the inconvenience.
I have escalated this with our development team. They will back to you as soon as possible.
Kind regards.
HI there,
There are options in WooCommerce for configuring taxes based on location (country and state). You can navigate to WooCommerce > Settings > Tax to set up tax rates for different states or regions. However, this method doesn’t directly enable/disable taxes based on cart value; it’s more about setting up tax rates for different locations.
Kind regards.
HI there,
Could you please ensure that your email settings in WooCommerce are configured correctly. Go to WooCommerce > Settings > Emails and verify that you don’t have any duplicate settings for new order notifications.
Kind regards.
Hi there,
Would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected] here.
Kind regards.
Hi there,
Thanks for letting us know.
I have escalated this with our development team. They will back to you as soon as possible.
Kind regards.
Hi there,
Thanks for reaching out.
The plugin can limit user purchases by user account ID and IP address. But at first, could you please let us know if you are having issues with the guest users, or do you also want to impose a limit on registered users?
Kind regards.
Hi there,
I’d be happy to help you troubleshoot this issue. Could you please provide more information about the CRM system you’re using? If it’s publicly available, I may be able to access it through its official website or other online resources to run tests and diagnose the problem.
Kind regards.
Hi there,
Thanks for reaching out. I am sorry to know that you are experiencing issues.
I was unable to reproduce the issue. Could you please ensure that you using the latest version of WooCommerce and our plugin? Please let us know.
Hi there,
Thanks for reaching out.
I am sorry but I was unable to understand the question. Could you please provide more details about the issue?
Kind regards.
Hi there,
Thanks for reaching out.
I am sorry but I was unable to understand the question. Could you please provide more details about the issue?
Kind regards.
Hi there,
We apologize for any inconvenience you may be experiencing.
I have passed your request to the development team. They will back to you as soon as possible.
Kind regards.
Hi there,
I can’t see the “Screen recording” and “site heath report” attached in the post. Could you please send us these to [email protected]?
Kind regards.
