Forum Replies Created
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August 13, 2024 at 5:25 pm in reply to: Version 2.6.1: Verification email is sent automatically after entering email #148090
Moshtafizur
ParticipantHi there,
It is not possible to do this with the plugin at this moment. But I have passed your request to the development team. They will get back to you as soon as possible.
Kind regards.
Moshtafizur
ParticipantHi there,
We are happy to help.
Please let us know if you face any issues.
Kind regards.
Moshtafizur
ParticipantHi there,
Thanks for reaching out.
Could you please give us more information about the issue? Are you getting any error notice?
Kind regards.
Moshtafizur
ParticipantHi there,
I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
Moshtafizur
ParticipantHi there,
Thanks for reaching out.
Could you please let us know which version of the PHP you are using? Also could you please ensure you are using latest version of the WooCommerce plugin?
Kind regards.
Moshtafizur
ParticipantHi there,
I can’t see the screenshot. It is saying that the page doesn’t exist. But I think you are not using the latest version of the plugin. Could you please ensure you are using the version 2.12.7? But if the issue persists then please send the login details to [email protected] so that we can check the issue closely.
Kind regards.
August 12, 2024 at 8:57 am in reply to: Is it possible to limit a category to just one order in the time period? #148001Moshtafizur
ParticipantHi Amin,
Yes, that is possible to achieve with our plugin. At first, please enable the “Per product category” checkbox in “WooCommerce > Settings > Maximum Products per User > Quantities”. The please go to a category in “Products > Categories > Edit category” and set “Maximum quantity per user” to 1.
Please give it a try.
Kind regards.
August 12, 2024 at 8:41 am in reply to: can you use a formula on the date of publication product? #147999Moshtafizur
ParticipantHi there,
We apologies for any inconveniences you are experiencing.
There might be configuration issue in the plugin’s settings. Would it be possible to share the WordPress dashboard access with us so that we can check the issue closely? Then please send us the login details to [email protected]. Please include the link to this conversation as well.
Kind regards.
Moshtafizur
ParticipantHi there,
Thank you for reaching out.
Yes, you can make the field label and placeholder multilingual using WPML. Here’s how you can achieve this:
For multi-language support in your VAT field, you can use shortcodes to display the text in different languages. For example:
To display the message in English, use:
[alg_wc_eu_vat_translate lang=”EN”]Your English message here[/alg_wc_eu_vat_translate]
For other languages, replace “EN” with the respective language code.
Additionally, you can set a fallback message for languages that aren’t specifically defined:
[alg_wc_eu_vat_translate not_lang=” “]Fallback message here[/alg_wc_eu_vat_translate]
This will ensure that the VAT field label and placeholder are shown in the correct language based on the visitor’s selection.
If you have any further questions or need additional assistance, please feel free to ask.
Best regards.
Moshtafizur
ParticipantHi there,
Thanks for reaching out.
Regarding the first issue, you can check the refund settings of the plugin from the “Orders” tab, then scroll down to the “Refund” section. You can select appropriate refund option there.
Regarding your questions related to ATUM, I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
Moshtafizur
ParticipantHi there,
This is Moshtafizur from support. I will be assisting you question related to EU/UK VAT manger plugin from now.
We are very happy to let you know that our plugin is fully compatible with WooCommerce checkout block since the version 2.12.0. I suggest you to update the plugin to the latest 2.12.7. After installing it, please ensure under the “Admin & Advanced” section, the “Checkout Block Field” option is enabled. Also please ensure that you are using the latest version of the WooCommerce.
Let us know if you have any questions.
Kind regards.
Moshtafizur
ParticipantHi there,
Thank you for bringing this issue to our attention.
Our plugin uses WP-Cron to update order statuses based on the time settings you’ve configured. It seems that WP-Cron might not be enabled on your site, which could be causing the issue you’re experiencing.
To check if WP-Cron is enabled, please follow these steps:
1. Navigate to ‘WooCommerce > Status’,
2. Under the ‘System Status’ tab, look for the ‘Scheduled Actions’ section.
3. Check if there are any scheduled actions listed. If WP-Cron is working, you should see scheduled tasks related to various plugins, including our Automated Order Status Controller.
If WP-Cron tasks are not listed or are not running as expected, it might be disabled or blocked. You can enable it by ensuring the following line is not present in your
wp-config.php
file:define(‘DISABLE_WP_CRON’, true);
If you find this line, please remove it or set it to ‘false’:
define(‘DISABLE_WP_CRON’, false);
After making these changes, monitor your scheduled actions again to ensure they are working correctly.
If you continue to experience issues or need further assistance, please let us know.
Best regards.
Moshtafizur
ParticipantHi there,
Thanks for reaching out.
At this moment it is not possible to exclude a particular payment method from price offer. But I have passed your request to the development team. They will check the viability of your request and get back to you as soon as possible.
Kind regards.
Moshtafizur
ParticipantHi there,
I apologize for the delay in responding to your request. I recently experienced some technical difficulties that affected our ability to address tickets promptly. The issue has now been resolved, and we are back on track to provide you with the best support.
Regarding the issue, I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
Moshtafizur
ParticipantHi there,
I apologize for the delay in responding to your request. I recently experienced some technical difficulties that affected our ability to address tickets promptly. The issue has now been resolved, and we are back on track to provide you with the support.
Regarding the issue, I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
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