Moshtafizur

Hello Dennis,

Thanks for reaching out.

Please navigate to WooCommerce > Settings > Maximum Products per User > General and set Order statuses to Cancelled. You will need to recalculate sales data after changing Order statuses option. To do so, please go to the Tools section and enable Recalculate sales data, then click on Save changes.

I hope this information was helpful to you. Please get in touch with me if you have any queries or need help.

Hello Barry,

Thanks for reaching out. We’re sorry you are having problem.

On my end, I was unable to reproduce your issue. Is it possible for you to share your WordPress dashboard access so that we can take a look for you? You can send your details to [email protected]

Hello Yavuz,

Thanks for reaching out.

> Would this work with such site?

Our plugin should work with the Flatsome theme too. However, if you encounter any difficulties, please let us know. We’re here to assist.

> Would we be able to show the “Amount left for Free Shipping” in the Minicard, Card and Checkout pages?

Yes, you definitely can. To do so, go to the plugin’s settings and enable the Cart, Mini-cart, and Checkout sections, respectively.

> How would the addon detect where the user comes from?

The user can set his shipping zone manually from the cart page, or you can use the WooCommerce Geolocation function. WooCommerce enables shop owners to automatically geolocate clients and provide shipping options according to their location. You can learn more about this function here.

Now, if you’re using the default free shipping from WooCommerce, the plugin will try to automatically sync with different shipping zones in order to display the appropriate free shipping message for each zone.

I hope this information was helpful to you.

Hello Toby,

Thanks for reaching out.

> Repeat on a page the email address to which a user’s verification email was sent.

We regret to inform you that this is not possible with our plugin at this time.

> Allow a user to resend their verification link on the frontend via a form.

At this moment, what is possible with our plugin is to block unverified users from logging in and then display a message on the frontend with a link to resend the email with the verification link. To do this, please make sure in the plugin’s settings that General > General Options > Block unverified login is enabled. Next, go to the Messages section, scroll down to the Messages > Activate field, where you may paste a message like this:

Thank you for your registration. Your account has to be activated before you can login. Please check your email or you can resend the email with the verification link by clicking <a href="%resend_verification_url%">here</a>.

Here, %resend_verification_url% is a placeholder.You must include it in the href attribute.

However, both of your requests have already been forwarded to our development team. They will get back to you as soon as possible.

Hello kendra,

Thanks for reaching out.

> We don’t want the virtual products to be counted in the free shipping option when a person has both virtual and shippable products in their cart at the same time

With our plugin, this is possible. To do so, go to WooCommerce > Settings > Amount Left for Free Shipping > Advanced then enable Virtual products > Ignore virtual products in cart to reach the min amount.

I hope you found this information beneficial. If you have any other questions or need assistance, please let me know.

Hey Natalia,

Thank you for reaching out.

We’re sorry you are having difficulty. Please navigate to WooCommerce > Settings > Amount Left for Shipping > General and set the Cart total method to Cart total and disable the Discounts option and enable the Shipping > Exclude shipping from cart total calculation. Then go to the Advanced section and enable the AJAX option > Enable AJAX. Next, enable the Force Update option.

Please give these a try.

Hello Ann,

Thank you for reaching out.

Actually, on my end, the manually created order can be paid for while the plugin is functioning. I don’t, however, use the WooCommerce payments plugin. I propose temporarily deactivating the plugin to check if the issue remains.

Hello,

Happy to help 🙂

Please consider leaving a review here, if you like the support. I’d be grateful if you could do that.