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Hi there,
Thanks for reaching out.
I am sorry, but I am not sure if I understood the issue here. Could you please give us a video recording of the issue so that we can try to reproduce it on our end?
Kind regards.
Hi Liza,
We are currently implementing some structural changes in our wishlist plugin. It may take approximately one week to release a new version, which will address your issue as well.
Regards.
Hi Liza,
Hi Nico,
Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.
We are currently implementing some structural changes in our Wishlist plugin. It may take approximately one week to release a new version, which will address your issue as well.
Regards.
Hi there,
The Email Verification plugin is compatible with HPOS since the version 2.5.7. Could you please ensure you are using the latest version of the plugin.
Kind regards.
Hi there,
Thanks for reaching out.
I have escalated this with our development team. They will back to you as soon as possible.
Kind regards.
Hi Pablo,
We have replied to you via email regarding the issue. Please check your inbox for any further assistance.
Kind regards.
Hi there,
Thanks for pointing this out. We apologize for the inconveniences.
I ave escalated this with our development team. They will fix the issue as soon as possible.
Kind regards.
Hi there,
In such a case, please go to the “Advanced” section and set the “Non-matching order status history” to “Use latest record anyway”. Please give it a try.
Hi there,
We are sorry to let you know that with our plugin, you can only impose on users’s purchases. But you can not restrict how many times a user can download a certain product.
Kind regards
Hi there,
Thanks for reaching out.
I was unable to reproduce the error. Could you let us know exactly when you are getting this error message? Also kindly ensure you are using the latest version of WooCommerce and our plugin.
Hi there,
Thanks for reaching out.
I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
Hi there,
Regarding the variation issue, you have to uncheck the “Use variation” option under the “General” section of the plugin. If the limit doesn’t work, then it might be configuration issue. In such a case, please send the login credentials to [email protected]
Kin regards.
Hi there,
Thanks for reaching out.
I have escalated this with our development team. They will get back to you as soon as possible.
Kind regards.
Hi there,
Thanks for reaching out!
To resolve the timeout error during recalculation:
1. “Review Server Logs”: Check server logs through your hosting provider’s control panel or via SSH.
2. “Increase Timeout Limits”: Edit
php.inito raisemax_execution_timeor adjust server settings.Please let us know if the issue persists.
Kind regards.
