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I was referring to the “product” section on the plugin’s settings. Do you have it enabled?
Hi Stefan,
The
product_id
attribute needs thescope
attribute set asproduct
,product_cat
, orproduct_tag
. I can see you are already using it asproduct
. But do you have that section enabled properly on plugin settings?Anyway, if the product with that id is in cart, the message from the shortcode should be displayed, regardless if there are more products in cart or not.
Hi Bernard,
Please, update the plugin to version 2.1.2 I just released.
That should fix the issue π
Hi Tom,
There is a new option we’re trying to develop for cases like that.
I’m sending you via WeTransfer a modified version (3.8.4-dev) of the plugin with two new options:
– General > Date range > Monthly
– General > Date range > Origin date > Memberpress subscription dateIt’s more oriented to Memberpress plugin though. If you’re not using it you could try setting the General > Date range > Origin date as
User register date
instead.You’d have to use our “Recalculate” option as well.
Basically, the idea is that the limits will be reset monthly, based on the Memberpress subscription date. If it was on
2023-04-15
, the limits will be reset always on day 15th of each month. And, in cases like the subscription was on day 31st and the previous month doesn’t have such a day, it will be used the last day of the previous month.Let me know if it helps.
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This reply was modified 2 years, 2 months ago by
Pablo.
Hi Stefan,
Please, try replacing the
sum_or_qty
attribute withtype
and let me know if it helps.Hi Viktor,
I replied to you back last Friday (2023/02/03). Maybe it didn’t get to you.
I’m sorry you couldn’t download the plugin. I gave you a coupon and you should be able to get the plugin. I don’t know what happened.
Anyway, don’t worry. I just sent you a zipped version of the plugin via email. Let me know if you received it, and if it works.
Hi Colman,
We are already using WC analytics.
Hi,
Sure, Can you please can send an email to [email protected]?
We can continue the conversation over there.
Hi Tom,
Would the “Date range” option set as
this month
help?Hi,
I’m adding your answer here so it’s easier to follow later.
I installed the version, but the import tool dont substract the taxes…( I only have one tax rate with high priority 1 in every tax class)
So the cost price is the same at atum and at cost field (cog) after the import…and i had checked the new option to substract the taxes…
Regarding the profit margin , now is working at the orders…with this version.
Can you please make sure that the products you’re trying to import don’t have the tax status option set as
none
? If they have, the subtract option won’t work.Anyway, if it doesn’t work, would it be possible create/share an admin account to your server (WP and preferably FTP), so I could log in and check whatβs going on? If that’s the case, you can send an email to [email protected].
Hi,
I sent you a modified version (2.8.7-dev) of the plugin via WeTransfer with a new option I created for you:
– Compatibility > ATUM > Taxes > Subtract taxes from ATUM cost while using the “Import” or “Cost sync” optionsPlease, update the plugin and check if it helps.
Also, try to update the order again or use our recalculate tool to see if the profit margin will be fixed.
Hi Dimitris,
This is the math you suggested to calculate the cost:
Now for the taxes. Every product has a tax class, so you can substract the taxes with the following operation: %cost% / (1+ %tax rate%) = cost(excl tax)
example
tax class: basic β tax rate: 24%
cost(incl tax) from ATUM: 10β¬
10β¬/ (1+24%)=8,064 β¬
The problem is the tax rate is based on the user’s location. Although the product does have a tax class, that class can have multiple rates, each one connected to a different location. How to get the correct rate in that case? The only way would be to get the default rate, or the first one or the one with the highest priority. Let me know if you have some idea or if I couldn’t see something.
Regarding the profit margin, it should be ok after my last release. Can you please make sure that the order has a cost registered? If it doesn’t have a cost, the profit will be 100% anyway.
January 4, 2023 at 8:16 pm in reply to: User getting “customer new account” email even if disabled #107068Thanks Andrea,
I have updated the code as you suggested with some minor changes and it seems to be working just fine.
Please, update the plugin to version 2.5.0 I just released and let me know if it helps π
Hi Esteban,
I believe I was able to fix that on version 2.8.3 I just released. Please, try again and let me know if it helps.
December 26, 2022 at 10:59 pm in reply to: How to remove the item from the wish list when it’s added to cart? #106704Hello Steve,
I just created a new option for you at:
– Wish list > Auto Remove items > In cart items > Remove item from wish list in case it gets added to cartYou just need to update to version 2.0.8 I just released.
Let me know if you try it π
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This reply was modified 2 years, 2 months ago by
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