Pablo

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Viewing 15 posts - 46 through 60 (of 294 total)
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  • in reply to: Emails not sending after account creation #106175
    Pablo
    Moderator
    Plugin Support

    Hi Lain,

    You could try installing a Email Logging plugin like WP Mail Logging so you can see the status of all the emails sent.

    If the emails are being sent, most probably they are going to SPAM, and sometimes they can’t even get to the SPAM inbox. In that case you just need to improve the deliverability rate of your emails.

    In order to do that, you can try to use an SMTP plugin like WP Mail SMTP by WPForms for example.

    If even after that you still have problems you can try to configure DKIM or SPF records. You may need to contact your hosting provider to understand how the setup will work.

    in reply to: Percentage of extra costs from meta? #103677
    Pablo
    Moderator
    Plugin Support

    Hi,

    Sorry, I meant our “Payment gateway” section, not the “Shipping methods”.

    So after configuring the payment gateway section for the “check”, the orders imported from Etsy are still without costs, even after recalculating costs?

    That’s odd. Can you please try to enable the option “Advanced > Force costs update > Auto fill empty order items costs on order update” ?

    And then you can simply access an order imported from Etsy, and git the update button? If it works, probably the recalculate option will work as well.

    in reply to: Is it compatible with the WPML plugin? #103508
    Pablo
    Moderator
    Plugin Support

    Hi,

    You don’t need to put this file anywhere. It is located in the plugin’s root folder. It will work out of the box.

    With that file, every time you create a translation of a product, its price will be copied along, i.e., the cost will be synced between translations, as the default price is.

    in reply to: No “Remove All” button #103507
    Pablo
    Moderator
    Plugin Support

    😉

    in reply to: No “Remove All” button #103276
    Pablo
    Moderator
    Plugin Support

    Hi Mark,

    Yes, We have the [alg_wc_wl_remove_all_btn] shortcode that can remove all items from the wish list.

    Here are the parameters you can use on the shortcode:

    array(
    	'show_loading' => false,
    	'tag'          => 'button',
    	'btn_class'    => 'alg-wc-wl-btn2 alg-wc-wl-remove-all',
    	'remove_label' => 'Remove all',
    	'auto_hide'    => false
    );
    

    Examples:

    1. Change text from “Remove all” to “Remove items”:

    [alg_wc_wl_remove_all_btn remove_label="Remove items"]

    2. Use the shortcode programmatically making it disappear after clicked:

    echo do_shortcode('[alg_wc_wl_remove_all_btn auto_hide="true"]');
    in reply to: Percentage of extra costs from meta? #103190
    Pablo
    Moderator
    Plugin Support

    So, you have tried our Shipping Methods section, right?

    If you have, but it still didn’t work, after you imported the orders did you try to recalculate the order costs using our Tools & Reports > Orders Tools > Recalculate orders cost and profit options?

    in reply to: Percentage of extra costs from meta? #103087
    Pablo
    Moderator
    Plugin Support

    Hi Cheryl,

    Yes, for that, we have the option “Orders > Extra Costs: From Meta > Meta keys”.

    You just have to know the order meta key containing the cost value and add it to that option. And then, you’d have to recalculate the order costs.

    Let me know if you want more help.

    in reply to: Is it compatible with Metorik? #103032
    Pablo
    Moderator
    Plugin Support

    If the _wc_cog_cost meta changes as soon as the product cost gets updated, I believe this is working.

    Can you please make sure that the _wc_cog_cost is being updated with the correct value? I mean, with a numeric value, containing dots and not commas?

    Maybe Metorik is now asking for a different meta key?

    in reply to: Is it compatible with Metorik? #102853
    Pablo
    Moderator
    Plugin Support

    Hi Thomas,

    Please enable these options:
    – Products > Cost sanitization > Cost update > Replace comma by dots when updating cost meta
    – Products > Cost sanitization > Cost import > Get only the cost number when using the WooCommerce Importer

    And of course, please make sure you have both compatibility options with Metorik enabled:
    – Enable compatibility with Metorik
    – Sync cost with _wc_cog_cost meta

    Every time the cost meta is updated by our plugin, it will sync its value with the _wc_cog_cost meta.

    Let me know if it helps.

    • This reply was modified 1 year, 5 months ago by Pablo.
    in reply to: How to add products with attributes to the wish list? #102610
    Pablo
    Moderator
    Plugin Support

    Hi,

    Just some notes.

    In order to add products with attributes from variable products to the wish list it’s necessary to enable two options:

    1- General > Variable Products > Allow variations to be added to the wish list
    2- Wish List > Wish list table columns > Attributes > Show products attributes on the wish list

    However, it’s only possible to add one combination of attributes per variation to the wish list.

    in reply to: Incorrect database table definition in your PHP script #102080
    Pablo
    Moderator
    Plugin Support

    Hi Michal,

    How did that character end up there?

    Anyway, thanks for the tip. I just fixed it on version 2.7.6 I just released. Please, let me know if it’s ok now.

    in reply to: Why is the cookie from the plugin disabling the cache? #102010
    Pablo
    Moderator
    Plugin Support

    Just a note,

    If it’s still not working, please try updating to version 2.0.5.

    in reply to: Is it possible to add multiple variations to the wish list? #101997
    Pablo
    Moderator
    Plugin Support

    Just a note,

    It’s now possible to add multiple variations from the same variable product by enabling the option General > Variable products > Allow variations to be added to the wish list.

    • This reply was modified 1 year, 6 months ago by Pablo.
    in reply to: How to allow the plugin for guest users without using cookies? #101994
    Pablo
    Moderator
    Plugin Support

    I made some adjustments and I think it will work better now. Can you please try it again using the Pro version 2.0.5 I just released?

    in reply to: cost of goods field zero for imported orders #101971
    Pablo
    Moderator
    Plugin Support

    Hello Wilfried,

    How are you importing the orders? Would you provide access to your site so we can take a look?

    Let me know if you want our help of if you want to proceed with the refund.

Viewing 15 posts - 46 through 60 (of 294 total)