WPWhale

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Viewing 15 posts - 121 through 135 (of 964 total)
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  • in reply to: Font size is small on cart & strikethrough #95842
    WPWhale
    Moderator

    Hi Glenn,

    Thanks Glenn for the feedback (would be great if you can review the plugin as well).

    Yes you’re right, you can delete the free version since it’s completely superfluous with the Pro.

    For the issues, they need some modifications on theme/plugin files, please send us wp-admin & FTP access to [email protected] to assist you better, also some screenshots to illustrate the issues will be helpful.

    Omar

    in reply to: Field appears for all countries #105473
    WPWhale
    Moderator

    Hi Silvio,

    We’re working on it, and the next update will be available in the coming 2-3 days with a fix.

    Regarding the link in description, I doubt this is doable by WooCommerce (not related to the plugin).

    Omar

    in reply to: Variation MSRP not showing (shows normal) #95839
    WPWhale
    Moderator

    Hi André,

    The update with a fix will be available in 2 days.

    Omar

    in reply to: MSRP shows variation price when no MSRP is set #95835
    WPWhale
    Moderator

    Hi Eric,

    Thanks a lot for reporting this and going an extra mile to find the cause.

    I will check this to confirm, and release a fix in the next update.

    Omar

    in reply to: How to set quantity step per product? #105035
    WPWhale
    Moderator

    Hi,

    You can check the Description page of the plugin for more details, but what you need is pretty simple, just go to “Step Quantity” tab, enable it and make sure to tick the option “Per product”.

    Then on product edit page, you will see a new field to define the step for this particular product, set it from there then check the product page (after updating the page of course).

    Please let us know if you need any further help.

    Omar

    in reply to: VAT appears invalid #105471
    WPWhale
    Moderator

    Hi Damian,

    If that was temporarily, it’s more probably an issue with VIES servers (official VAT info servers), if you still face the issue, we will need to see the logs, reach us at [email protected] please with wp-admin access.

    Omar

    in reply to: Field appear as required for all countries #105469
    WPWhale
    Moderator

    Hi Silvio,

    Please send us wp-admin access to [email protected], I’ve just tested that option locally and it was working fine, will be glad to assist and get this resolved.

    Omar

    in reply to: PayPal appears on all products #95958
    WPWhale
    Moderator

    Hi,

    That’s a bit weird, could it a temp. cache issue causing it? Specially if you were testing using guest account. Would you mind sharing wp-admin access with us to check? Please reach us at [email protected]

    Omar

    in reply to: Show/hide VAT field if company field filled #105467
    WPWhale
    Moderator

    Hi,

    This can be fixed by specifying the correct tax rates (not in the plugin), go to WooCommerce >> Tax >> Rates and then specify what percentage is added to each country, for the remaining of the world, if you don’t want to charge anything then put * (in country) and 0% (in rate).

    Hope this helps.

    Omar

    in reply to: Show/hide VAT field if company field filled #105465
    WPWhale
    Moderator

    Hi,

    Currently not possible, though, there is something a bit similar:

    You can make the field optional until customer fills company field, then if filled it will be required.

    If that’s not enough, please let me know, I might be able to include this as a new feature in the next update.

    Omar

    in reply to: Mixing products from different rules #95955
    WPWhale
    Moderator

    Hi Vineet,

    We got your email and responded to it, will take it from there.

    Omar

    in reply to: Maximum on variations not applied #105029
    WPWhale
    Moderator

    Hi Ángel,

    Can you please grant us wp-admin access to check? Please reach us at [email protected]

    Thanks,

    Omar

    in reply to: Minimum quantity per country? #105031
    WPWhale
    Moderator

    Hi Aldo,

    It’s doable, but since even the minimum quantity has many options (global, attribute, category, product level), it would be a bit challenging to have new roles for each option, I will consider this but it needs a lot of thoughts & work.

    Omar

    in reply to: Decimal issue on Astra theme #105027
    WPWhale
    Moderator

    Hi Vincent,

    Yes it’s probably as you said, can you please share access to a staging environment to check (wp-admin & FTP)?

    Reach us at [email protected]

    Thanks,

    Omar

    in reply to: Show primary category only #105938
    WPWhale
    Moderator

    Hi Željko,

    Are you referring to primary as selected by Yoast? Because WordPress & WooCommerce don’t define primary category.

    If yes, then unfortunately it’s not currently doable, but can be integrated in the next update, let me know please.

    Omar

Viewing 15 posts - 121 through 135 (of 964 total)