WPWhale

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Viewing 15 posts - 16 through 30 (of 964 total)
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  • in reply to: Plugin doesn’t have access to /wordpress/ #110229
    WPWhale
    Moderator

    Hi Eugene,

    This option isn’t the default setting for saving the XML file, so you can ignore the error there, if the plugin can create XML file on desired location (without the need to tick that option), that should be fine.

    Other wise, please send us wp-admin access to [email protected] so we can check the site files structure to see.

    Omar

    in reply to: Use category description in XML #110228
    WPWhale
    Moderator

    Hi Olivier,

    Yes will do this and let you know when it’s released.

    Omar

    in reply to: Validation problems Portugal #110227
    WPWhale
    Moderator

    Hello Vinda,

    We will need to check the settings & logs to see why it wasn’t validated, please contact us at [email protected] to help you further.

    As for Feye, they already contacted us and got their issues solved 🙂

    Omar

    in reply to: VAT outside EU 0% #110081
    WPWhale
    Moderator

    Hi,

    Yes we will respond in a minute.

    Omar

    in reply to: Pre Sale question #110080
    WPWhale
    Moderator

    Hi Laurent,

    Yes doable 🙂 All these cases are covered by this plugin options, will be ready to help you set this up once you get it.

    Omar

    in reply to: VAT outside EU 0% #109960
    WPWhale
    Moderator

    Hi,

    We got it but we can’t contact you (since it was sent by WP), please send us an email so we can follow up from there.

    Omar

    in reply to: Use with Custom Taxonomies #109874
    WPWhale
    Moderator

    Hi Jason,

    Unfortunately no, each feature has a lot to do with applying this to category/attribute/custom taxonomy, if you need it for a specific feature (like min or default), reach us at [email protected] and let’s see how we can make it.

    Omar

    in reply to: Woocommerce Warning #109769
    WPWhale
    Moderator

    Hello Abdurrahman,

    Sorry for the delay, we’ve just released an update to the plugin to address this, but the report (WC >> Status) will still show the message until you remove the plugin & install it again (or wait for the report to be regenerated).

    Please update to 4.5.3 and let me know if you still encounter any issue.

    Omar

    in reply to: Bundle Products #109580
    WPWhale
    Moderator

    Hello @charismeki,

    We got your email and responded there, for anyone else having the same issue, this will be solved in the next update.

    Omar

    in reply to: Use category description in XML #109579
    WPWhale
    Moderator

    Hi Olivier,

    I apologize for the delay, since this is not a standard need, we might not be able to include it as part of the plugin, as we’ve mentioned above, the shortcodes are generally built around products, but not category.

    Your request was to include a number after description, that’s why we asked you to contact us through email to help you further, but we haven’t received any email from you.

    P.S. doing this will take a little more than 5 minutes, as there many cases need to be handled (like multiple categories for a product?).

    Again, feel free to reach us directly, and we will be glad to help you on this.

    Omar

    in reply to: VAT outside EU 0% #109391
    WPWhale
    Moderator

    Hi Feye,

    Sorry for the delay, we had an issue with our mailing service, now everything should be back.

    We’ll be glad to set this up for you, part of it is in the plugin settings, and others in Woo tax, please send us wp-admin access to [email protected] and we will take it from there.

    Omar

    in reply to: Is there a way to differentiate between tax types? #107721
    WPWhale
    Moderator

    Hi Andras,

    Actually it’s the first time I get this case, the plugin is used on thousands of stores and none of them have mentioned something like this.

    I would suggest you ask a legal accountant who can provide sufficient info on how to deal with this, when you’re 100% sure of the way to be handled, I will be happy to make the customizations needed to meet your needs.

    Omar

    in reply to: Use category description in XML #107720
    WPWhale
    Moderator

    Hi Olivier,

    Sorry that wasn’t clear for me, so you were able to assign name & id successfully, but you want also to insert ID in the description? Or you still need help getting the category ID?

    Omar

    in reply to: add a variable id to the tag #107718
    WPWhale
    Moderator

    Awesome Olivier, glad to know it’s all working good now.
    If you’re enjoying our plugin & support, it would be great if you can leave us a review please.
    Omar

    • This reply was modified 1 year, 3 months ago by WPWhale.
    in reply to: add a variable id to the tag #107581
    WPWhale
    Moderator

    Hi Olivier,

    Can you please try the following:

    <equipment [alg_product_id before=id#algequal;#algquotstart; after=#algquotend;]>
    <category [alg_product_categories_ids before=id#algequal;#algquotstart; after=#algquotend;]>[alg_product_categories_names]</category>

    Omar

Viewing 15 posts - 16 through 30 (of 964 total)