WPWhale

Forum Replies Created

Viewing 15 posts - 946 through 960 (of 964 total)
  • Author
    Posts
  • in reply to: Exclude category from minimum quantity #104040
    WPWhale
    Moderator

    Hello @Idolyz

    Very sorry for such a late response, we had a lot that changed recently here and unfortunately we missed some support emails.

    If you still have the issue, please send us to [email protected] and we will gladly help.

    Again, we apologize for this.

    Best,
    Omar – WPWhale Support

    in reply to: Showing decimal quantity on checkout #104091
    WPWhale
    Moderator

    Hello Chun,

    It looks the checkout quantity page is set (fixed) to read integer numbers, if you right-click >> inspect element the quantity field in the checkout page, you will see that it under “Value”, it reads the closest integer number.

    Can I have access to the store to check further? Please add [email protected]. If not, can you please check the related setting for the quantity field in the theme? Because the default in WooCommerce is text not quantity input field.

    Omar

    in reply to: Gateway didn’t receive a timely response #105678
    WPWhale
    Moderator

    Hello Angelos,

    Sorry we missed your first comment.

    Can you please give more details about the error, where & when do you see it? Are you using latest PHP? It seems like a timeout issue that’s related to the server (hosting) response.

    If you can share more details (feel free to send us directly at [email protected]) that would help us troubleshoot.

    Best,
    Omar

    in reply to: Customize total price by quantity for variations #104087
    WPWhale
    Moderator

    Thanks Ahmad for your puchase.

    Have you tried the “Variable Products Options” section on General tab?

    Omar

    in reply to: License inquire (support & updates) #104089
    WPWhale
    Moderator

    It includes support, and updates for the life of the license.

    If you want future updates, you will need to get a lifetime license.

    Omar

    in reply to: Customize total price by quantity for variations #104085
    WPWhale
    Moderator

    Hello Ahmad,

    I think I got you well, to start, the plugin doesn’t do any control over pricing, so you will be managing pricing per pallet & truck using other plugins or code.

    The plugin will allow you to define different minimum & step quantity for each variation, but to be clear, you’ll define the main product as 1 Milk Carton, and then define a step quantity for the Pallet, so when customers select the variation (Pallet), they will be able to select 28, 56, etc.

    The same applies to truck, you define it as a different variation, and step quantity for it will be 616.

    I hope this is what you’re looking for, if not, I can provide you with a demo access so you can test it yourself before making a purchase.

    Best,
    Omar

    in reply to: Min/max fields not showing on product edit page #104083
    WPWhale
    Moderator

    Hi,

    You need to enable it per product, as you see in this screenshot:
    https://wpfactory.com/wp-content/uploads/Product-Quantity-for-WooCommerce-Minimum-Quantity-Options-v1.7.0.png

    Omar

    in reply to: XML export error #95286
    WPWhale
    Moderator

    Hello Pasmira,

    Can you please provide more details about the settings you’ve chose in the Tool Settings page so we can investigate?

    Best,
    Omar

    in reply to: Multiplying regular price #105675
    WPWhale
    Moderator

    Hello George,

    Sorry for missing your first comment, we’ve responded to your email with the solution, we will add the fix in the next update.

    Best,
    Omar

    in reply to: Force minimum for variations on cart #104081
    WPWhale
    Moderator

    Hey Dorian,

    It should by default validate min. on cart, mayI take a look?
    Check this product, it’s set to 10 min, and you can’t go lower in the cart:
    https://wpwhale.com/product/omar-test/

    Omar

    • This reply was modified 11 months, 3 weeks ago by Omar Dabbas.
    in reply to: customize step (multiple steps) #104079
    WPWhale
    Moderator

    I’m afraid I can’t think of any right now, having many steps for every product isn’t an option in the current plugin, I will add it to future releases but can’t guarantee it soon.

    Sorry about that, but if I found a way, I will let you know for sure.

    Best,
    Omar

    in reply to: Theme Mgana compatibility #104077
    WPWhale
    Moderator

    Hi Tarmo,

    I’ve tried editing the quantity on this demo page:
    https://mgana.la-studioweb.com/furniture/product/ameesi-flower-floral-pattern-square/
    But as you said, it looks the theme doesn’t accept decimal steps even if I update the step to decimal (by inspecting the field element).

    Unfortunately, we haven’t worked on such issues, what I recommend is that if you’re still under support period with theme developer, inquire them about this field and how it sets the step, if not, you might want to dig a little in its code to see what overwrites the decimal step.

    Please let us know if we can be in any furhter assistance.
    Omar

    in reply to: Customize step (fixed allowed quantities) #104075
    WPWhale
    Moderator

    Hi Dorian,

    If the maximum number of quantity is set for the products, this can be done using two features of the plugin:
    1- Fixed quantity: Where you will limit the quantity to 3,5,6,9,10,12,15,18,20,21,24.
    2- Quantity drop down: Which will list the quantity options in a dropdown menu, like this screenshot:
    https://i.ibb.co/Qf9yCWc/2019-12-11-22h23-44.jpg

    Please let me know if this does not work so I can think of alternatives.

    Best,
    Omar

    in reply to: Apply decimal on selected products #104073
    WPWhale
    Moderator

    You are finding the options faster than our support, glad to know the plugin settings are straight-forward.

    Please let us know if we can be in any further assistance.

    Omar

    in reply to: Decimal compatibility on add order #104068
    WPWhale
    Moderator

    Hello Laura,

    I need to look further into this to see where exactly it happens, for your privacy, can you please send me more details (invoice sample, exact transaction error message) to [email protected].

    Thanks,
    Omar

Viewing 15 posts - 946 through 960 (of 964 total)