Decimal compatibility on add order

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #104067
    Laura
    Guest

    Hello…I have the latest update of this plugin. When attempting to generate and invoice from Woo Commerce ADD ORDER….selecting my products and manually entering a quantity in the quantity field….say .45….it’s calculating the invoice correctly, however when the customer attempts to pay the invoice on ANY of the payment gateways (PayPal and Sezzle)….an error message appears telling them that they cannot pay. Woo Commerce order error to me says that it can’t generate a transaction ID so the payment cancelled. I’ve tested this numerous times and if I change the quantity back to a whole number then the order allows for payment processing. Is there something I have not done correctly that is preventing decimal increments in the quality fields from processing through to payments?

    Many thanks!

    • This topic was modified 1 year, 7 months ago by Omar Dabbas.
    #104068
    WPWhale
    Moderator

    Hello Laura,

    I need to look further into this to see where exactly it happens, for your privacy, can you please send me more details (invoice sample, exact transaction error message) to [email protected].

    Thanks,
    Omar

    #104069
    WPWhale
    Moderator

    Hi Laura and anyone who face this issue,

    We were able to reproduce the issue and fixed it in version 2.1

    Please test and let us know if you have any feedback.

    Omar

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.