- Support forum for the Min Max Default Quantity for WooCommerce.
- This topic has 2 replies, 2 voices, and was last updated 4 years, 1 month ago by
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Hello…I have the latest update of this plugin. When attempting to generate and invoice from Woo Commerce ADD ORDER….selecting my products and manually entering a quantity in the quantity field….say .45….it’s calculating the invoice correctly, however when the customer attempts to pay the invoice on ANY of the payment gateways (PayPal and Sezzle)….an error message appears telling them that they cannot pay. Woo Commerce order error to me says that it can’t generate a transaction ID so the payment cancelled. I’ve tested this numerous times and if I change the quantity back to a whole number then the order allows for payment processing. Is there something I have not done correctly that is preventing decimal increments in the quality fields from processing through to payments?
Many thanks!
Hello Laura,
I need to look further into this to see where exactly it happens, for your privacy, can you please send me more details (invoice sample, exact transaction error message) to [email protected].
Thanks,
Omar
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