Forum Replies Created
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Hi Ralf,
Are you using a specific plugin for subscription product? Can you please send us more details (with wp-admin access) to [email protected]? We will be glad to look into this.
Omar
Hello Abdurrahman,
What PHP version you’re using? Can you send more details about your WP environment please?
Omar
Hi Olivier,
Sorry for the delay getting back to you, I was out of town for a week.
This is not possible using the plugin settings, because generally what is pulled to other marketplaces is product info, and not description of a category that the product belongs to.
If you have specific requirements for this feed from a merchant, please send them our way to see what we can do here, reach us at [email protected]
Omar
Hello,
You mean the feature “Total Price by Quantity”, right? Have you set the option on General >> Force >> Force on product page to minimum?
If yes, can you please send us wp-admin access to [email protected] and we will glad to take care of this.
Omar
Hi again,
I’ve fixed it, please tick “load all variations” on General >> Variable Product Options, and “Reset to minimum quantity” on Force Quantity Options.
Please let us know if you still have any issues.
Omar
Hello,
Sorry for missing this, we haven’t received an email with your response due to a technical reason.
I got your account creation email, and will get back to you tomorrow on this.
Omar
Hi,
Please enable debug (under advanced), and then provide us with logs after VAT validation fails.
Or contact us at [email protected] with wp-admin access (and a UK VAT number) so we can check.
Omar
Hi Andras,
I’m not sure what is the correct way of handling VAT in this case (from a legal perspective), but currently this is not an option in the plugin.
Can you please send an official reference that explains this? If it goes with regulation, I will be happy to include it in the next update.
Omar
Hi Sebastian,
Can you please share screenshots for General & Step quantity tabs? Or preferably send us wp-admin access to [email protected], will be glad to fix this for you.
Omar
Hi André,
Please download this plugin by WPFactory team, and use it to enter your license, it will notify you when a new update is available as well.
Omar
Hi Christophe,
We will need to check the settings in more details to help, can you please share wp-admin access to [email protected]? There might a conflict of settings (or maybe something needs to be fixed in the plugin).
Omar
Hi Colin,
This needs to be managed on your WooCommerce settings >> Tax >> Rates, and not in the plugin itself.
You need to set the correct VAT rates for EU countries so it charges accordingly, you can add them with a single click within the plugin features (go to Tools >> EU tax rates).
Please let me know if you need any more help.
Omar
Thanks Christian for confirming the fix and feedback.
I will check with WPFactory about this, there might be several options on how to maintain updates without another plugin and will see which will be better to implement.
Best,
Omar
Hi Johann,
Please try this:
General settings >> Force Quantity Options >> Force initial quantity on archives >> Force to min quantity (or default since both values are the same in your case).
If that doesn’t work, please send us wp-admin access to [email protected] to check this further, it might be a theme incompatibility.
Omar
Hey Chris,
We’re always here to help, whether in the plugin or some tweaks like this one.
Will be happy to assist further, please send us wp-admin & FTP to your staging site and we can work there then move it to live, reach us at [email protected]
Omar
