WPWhale

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Viewing 15 posts - 46 through 60 (of 964 total)
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  • in reply to: Default quantity & total price on page load #105095
    WPWhale
    Moderator

    Hi Chantal,

    You’re referring to “Total Price by Quantity” feature here right? Can you please make sure on General tab >> Force options >> Force on product page, reset to minimum quantity.

    If that’s the case, please contact us at [email protected] with wp-admin access, we will be glad to set this up (or fix it if it’s a bug).

    Omar

    in reply to: Using minimum quantity on category level #105093
    WPWhale
    Moderator

    Hi Matteo,

    Instead of using min & step, you can use Allowed Quantities (under Fixed Quantities tab), enable it per category, and then use 6, 12, 18, 24, etc… on “grouped for this category” field on category level, delete all other settings you have made.

    If you still face issues, please send us wp-admin access and category name to [email protected], we will be glad to set this up for you.

    And sorry for being late in responding.

    Omar

    in reply to: Maximum execution time error #105992
    WPWhale
    Moderator

    Hi Erik,

    Do you have staging site with a large number of products and can reproduce this issue? It would be easier & faster to do & test this there.

    Please contact us at [email protected]

    Omar

    in reply to: Customizing message and removing VAT for B2B #105513
    WPWhale
    Moderator

    Hi,

    You can customize whatever message to appear when the entered VAT is correct (validated on VIES), and yes indeed it remove VAT rate (to become 0%).

    Omar

    in reply to: Showing current & regular price with tax #105989
    WPWhale
    Moderator

    Hi Carlos,

    Do you have standard tax rate? If not, on which rate you need prices to be taxed?

    Contact us please at [email protected] and we will be glad to see how to get this done.

    Omar

    in reply to: Variable options: Variable only & Both give same results #105986
    WPWhale
    Moderator

    Hi Erik,

    Variable will show the parent product only, while both will show variable (parent) and variations, will respond to your direct email to check what happens on your store.

    Omar

    in reply to: Hiding VAT field for retail customers #105511
    WPWhale
    Moderator

    Hi Mantas,

    Thanks for the feedback.

    Probably you can try adding the field using field ID _billing_eu_vat_number

    Let me know how it goes.
    Omar

    in reply to: Min quantity AJAX on add to cart #105091
    WPWhale
    Moderator

    Hi Kamil,

    We have multiple things to check here.

    First, please go to WooCommerce >> Products >> General >> make sure “Enable AJAX add to cart buttons on archives” is ticked.

    Then, on plugin settings >> General >> Force options >> Force on archive >> reset to minimum

    Also 1 thing seems missing from your setting, on General tab >> “Add to cart” validation >> Validate and add notices

    If nothing fixed it for you, please send us wp-admin & FTP access to [email protected] so we can check.

    Omar

    in reply to: Pre-sale questions regarding suppliers & resellers handling #105984
    WPWhale
    Moderator

    Hi Andre,

    For resellers, almost everything is doable, you can create whatever XML they need, but for suppliers, I’m not sure where the plugin is needed, since it doesn’t import, only generate feeds so that resellers can read from you.

    Licenses are the same in terms of functionality, pick the one matches your need (1 site vs multi, yearly vs lifetime), and then send us whatever you need help with, will be glad to walk you through the steps to create XML feeds for resellers.

    Omar

    in reply to: Remove links, numbers, emails automatically #105982
    WPWhale
    Moderator

    Hi Xing,

    Unfortunately no, we might be able to do something for links & emails since they have a common format, but phone numbers might be a little harder.

    Would you mind please share more details (and examples) of what you want to achieve to [email protected]? We will be glad to look further into this.

    Omar

    in reply to: Hide tags for empty values #105977
    WPWhale
    Moderator

    Glad to know it’s all sorted now Xing, will be available if you need any help.

    Omar

    in reply to: Showing EAN field in XML #105979
    WPWhale
    Moderator

    Hi,

    Please use:

    [alg_product_meta name="_alg_ean"]

    Let us know if you still need any help.

    Omar

    in reply to: Showing quantity step in dropdown #105089
    WPWhale
    Moderator

    Hey Sam,

    You can here use Quantity info tab and show this info and say: Step is %step% containing 60 cells

    The thing is that on dropdown, customers can’t select wrong quantities, because you will only show what they are allowed to purchase, maybe it’s just about informing them how packaging is (from what I see, you’re selling standard quantity of 1, each contains 60 cells).

    Please let me know if you need any further help.

    Omar

    in reply to: Exclude products by type from XML #105974
    WPWhale
    Moderator

    Awesome, very glad to hear this.

    Since you’re enjoying the plugin, it would be great if you can leave us a review 🙂

    Best,

    Omar

    in reply to: Showing quantity step in dropdown #105087
    WPWhale
    Moderator

    Hi Samuel,

    Not exactly this way, because on dropdown there might be different steps (if defined in Fixed Quantities tab).

    If you can provide more details on how you’re using the dropdown (max quantity, or fallback, or fixed quantities) so we better understand how the step will be used there, we might then include it in the Quantity Info tab.

    Feel free to reach us at [email protected]

    Omar

Viewing 15 posts - 46 through 60 (of 964 total)