Table of Contents
Custom Statuses Not Showing Up #
- Check if the plugin is activated.
- Ensure you’ve created and saved your custom statuses.
- Clear your browser cache and try again.
- If using a caching plugin, clear the cache and see if the statuses appear.
Orders Not Updating to Custom Statuses #
- Verify the custom status settings for order triggers and behavior.
- Ensure your WooCommerce version is compatible with the plugin version.
- Check for any plugin conflicts by temporarily deactivating other plugins.
Email Notifications Not Sending #
- Double-check if email notifications are enabled for the specific custom status transition.
- Verify your email server settings within WooCommerce are configured correctly.
- Look for any error messages in the WordPress error logs related to emails.