Hi Frank,
We apologize for any inconvenience you may be experiencing.
We have been unable to reproduce the issue on our end. But I think it might a configaration issue. In order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected]. Please include the link to this conversation when sending the login details.
Best regards,
Moshtafizur