CANNOT ARRANGE A MIN AMOUNT BASED ON A CATEGORY AND SHIPPING TOGETHER

  • This topic has 3 replies, 2 voices, and was last updated 1 year ago by Frank Ciminelli.
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  • #124532
    Frank Ciminelli
    Participant

    Hello, I am using the premium version of the plugin. I would like to set a minimum amount for the orders based on certain categories and shipping methods together but could not do it. I can set it by categories only but could not apply it to the shipping methods I wanted under the categories I desire.

    Could you please help me?

    #124677
    Moshtafizur
    Participant

    Hi Frank,

    Thanks for reaching out.

    Could you please ensure that in the plugin’s settings the “Shipping” section is enabled?

    Kind regards,
    Moshtafizur

    #124899
    Frank Ciminelli
    Participant

    hi thank you yes shipping is enabled.  the problem is that when someone orders below minimum and chooses local pick up it does not allow them to checkout it keeps saying there is a minimum order of $49.99 we need that to change when they select local pick up and allow them to checkout and purchase.  we can give you a temporary admin access to our dashboard so you can see what we are talking about if you need to thank you

    best regards,

    Kadir Arslan

    #125142
    Moshtafizur
    Participant

    Hi Frank,

    We apologize for any inconvenience you may be experiencing.

    We have been unable to reproduce the issue on our end. But I think it might a configaration issue. In order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected]. Please include the link to this conversation when sending the login details.

    Best regards,
    Moshtafizur

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