- Support forum for the WooCommerce Min Max Step Quantity Limits Manager.
- This topic has 10 replies, 3 voices, and was last updated 1 year, 3 months ago by
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Posts
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Hello,
For some products, if I put “10,25,50,100,150,200,250,300,350,400,450,500,600,700,800,900,1000,1100,1200,1300,1400,1500,1600,1700,1800,1900,2000” in “Exact quantity allowed” this does not work correctly.
On this product sheet for example https://preprod-agencesw.fr/saciso-preprod/produit/colis-carton-isotherme-25l-24-48h-test-laurent/ it is impossible to choose the quantity “10” , it goes into the basket, but on the “basket” page I get a message telling me that the quantity is wrong??
If I add “20” to the list of numbers, then “10” will work, but not “20”. Very weird…
I just updated the latest version of the plugin but it doesn’t change anything.
You can test by putting 10 of this product https://preprod-agencesw.fr/saciso-preprod/produit/colis-carton-isotherme-25l-24-48h-test-laurent/ in the basket, then by going to the basket page: https://preprod-agencesw.fr/saciso-preprod/panier/.
If we put 25 or another number it works without problem, just 10 which does not work.
Thanks
Hi there,
I was able to see the issue. But in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected]. Please include the link to this conversation when sending the login details.
Kind regards,
MoshtafizurHi there,
This is to let you know that we have received your login information.
Kind regards,
MoshtafizurHi Laurent,
Sorry for the late reply.
I have personally notified the developer about your issue. they will get back to you as soon as possible.
Kind regards.
Thanks for the priority treatment.
Please also try to keep us informed fairly quickly, as this is starting to become really urgent, the site needs to go live soon and without a quick response from you we are going to have to start thinking about another solution..
It’s now been over a month since we opened this topic, and we have the impression that there is no progress..
Thanks in advance,
Maxime
Hello all,
Please find the latest version of the plugin 4.5.22. and try it, the issue will be solved.
Regards
Kousik Mukherjee
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