Forums › Min Max Default Quantity for WooCommerce › Certain quantities do not want to be validated?
- Support forum for the WooCommerce Min Max Step Quantity Limits Manager.
- This topic has 10 replies, 3 voices, and was last updated 1 year, 3 months ago by
Maxime Weber.
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AuthorPosts
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November 18, 2023 at 5:57 pm #127747
Maxime Weber
ParticipantHello,
For some products, if I put “10,25,50,100,150,200,250,300,350,400,450,500,600,700,800,900,1000,1100,1200,1300,1400,1500,1600,1700,1800,1900,2000” in “Exact quantity allowed” this does not work correctly.
On this product sheet for example https://preprod-agencesw.fr/saciso-preprod/produit/colis-carton-isotherme-25l-24-48h-test-laurent/ it is impossible to choose the quantity “10” , it goes into the basket, but on the “basket” page I get a message telling me that the quantity is wrong??
If I add “20” to the list of numbers, then “10” will work, but not “20”. Very weird…
I just updated the latest version of the plugin but it doesn’t change anything.
You can test by putting 10 of this product https://preprod-agencesw.fr/saciso-preprod/produit/colis-carton-isotherme-25l-24-48h-test-laurent/ in the basket, then by going to the basket page: https://preprod-agencesw.fr/saciso-preprod/panier/.
If we put 25 or another number it works without problem, just 10 which does not work.
Thanks
November 21, 2023 at 10:38 pm #128302Moshtafizur
ParticipantHi there,
I was able to see the issue. But in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected]. Please include the link to this conversation when sending the login details.
Kind regards,
MoshtafizurNovember 24, 2023 at 9:12 am #128523Maxime Weber
ParticipantHi,
The requested connection information was sent yesterday.
Thanks,
Maxime
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This reply was modified 1 year, 4 months ago by
Maxime Weber.
November 25, 2023 at 1:19 am #128613Moshtafizur
ParticipantHi there,
This is to let you know that we have received your login information.
Kind regards,
MoshtafizurDecember 14, 2023 at 1:20 pm #130484Maxime Weber
ParticipantGood morning,
Do you have any news to give me?
Thanks,
Maxime
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This reply was modified 1 year, 4 months ago by
Maxime Weber.
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This reply was modified 1 year, 4 months ago by
Maxime Weber.
December 18, 2023 at 5:16 pm #130860Moshtafizur
ParticipantHi Laurent,
Sorry for the late reply.
I have personally notified the developer about your issue. they will get back to you as soon as possible.
Kind regards.
December 20, 2023 at 8:07 pm #131132Maxime Weber
ParticipantThanks for the priority treatment.
Please also try to keep us informed fairly quickly, as this is starting to become really urgent, the site needs to go live soon and without a quick response from you we are going to have to start thinking about another solution..
It’s now been over a month since we opened this topic, and we have the impression that there is no progress..
Thanks in advance,
Maxime
December 24, 2023 at 12:49 pm #131397Moshtafizur
ParticipantHi there,
Our developer team is working on your ticket.
Kind regards.
January 2, 2024 at 10:39 am #131875Maxime Weber
ParticipantHello and happy new year to you!
Do you have any news to give us?
Thanks
January 3, 2024 at 3:15 pm #131936Kousik
ParticipantHello all,
Please find the latest version of the plugin 4.5.22. and try it, the issue will be solved.
Regards
Kousik MukherjeeJanuary 8, 2024 at 9:30 am #132228Maxime Weber
ParticipantHello Kousik,
It’s perfect, our customer is satisfied.
Thank you,
Good day,
Maxime
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This reply was modified 1 year, 3 months ago by
Maxime Weber.
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This reply was modified 1 year, 3 months ago by
Maxime Weber.
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This reply was modified 1 year, 4 months ago by
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