Certain quantities do not want to be validated?

Top WooCommerce & WordPress Plugins Forums Min Max Default Quantity for WooCommerce Certain quantities do not want to be validated?

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  • #127747
    blankMaxime Weber
    Participant

    Hello,

    For some products, if I put “10,25,50,100,150,200,250,300,350,400,450,500,600,700,800,900,1000,1100,1200,1300,1400,1500,1600,1700,1800,1900,2000” in “Exact quantity allowed” this does not work correctly.

    On this product sheet for example https://preprod-agencesw.fr/saciso-preprod/produit/colis-carton-isotherme-25l-24-48h-test-laurent/ it is impossible to choose the quantity “10” , it goes into the basket, but on the “basket” page I get a message telling me that the quantity is wrong??

    If I add “20” to the list of numbers, then “10” will work, but not “20”. Very weird…

    I just updated the latest version of the plugin but it doesn’t change anything.

    You can test by putting 10 of this product https://preprod-agencesw.fr/saciso-preprod/produit/colis-carton-isotherme-25l-24-48h-test-laurent/ in the basket, then by going to the basket page: https://preprod-agencesw.fr/saciso-preprod/panier/.

    If we put 25 or another number it works without problem, just 10 which does not work.

    Thanks

    #128302
    blankMoshtafizur
    Moderator
    Plugin Support

    Hi there,

    I was able to see the issue. But in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected]. Please include the link to this conversation when sending the login details.

    Kind regards,
    Moshtafizur

    #128523
    blankMaxime Weber
    Participant

    Hi,

    The requested connection information was sent yesterday.

    Thanks,

    Maxime

    • This reply was modified 1 week, 4 days ago by blankMaxime Weber.
    #128613
    blankMoshtafizur
    Moderator
    Plugin Support

    Hi there,

    This is to let you know that we have received your login information.

    Kind regards,
    Moshtafizur

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