Checkout is blocked on invalid VAT numbers

Top WooCommerce & WordPress Plugins Forums EU/UK VAT Manager for WooCommerce Checkout is blocked on invalid VAT numbers

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #105500
    Damian
    Guest

    Hi,

    We are testing your plugin and if VAT EU is valid we want to remove VAT from order and it’s working, but when VAT is invalid we want to don’t change anything in order and make this order. Now if VAT EU is invalid it shows error( EU VAT Number is not valid.), and we can’t make purchase.

    How resolve it?

    • This topic was modified 1 year, 5 months ago by WPWhale.
    #105501
    WPWhale
    Moderator

    Hello Damian,

    Under General tab, do you have the field marked as required? In this case I would assume you need it optional, but if you still people to fill the field (even on invalid VAT numbers, generally such companies have local VAT numbers), you can tick “Allow checkout on unregistered VAT numbers a bit below that option.

    Please let us know if you need any other help.

    Omar

    #105502
    Damian
    Guest

    I have this option exactly like you said, but when I typed VAT number which is not VAT EU, I have error.
    Please check it – https://baubras.sk – you can order, site is under development, or maybe we can contact by mail?

    #105503
    WPWhale
    Moderator

    Hi Damian,

    Please send us steps to get the issue exactly on your site and screenshots of your plugin settings, send us at [email protected]

    Thanks,
    Omar

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.