- Support forum for the Cost of Goods Sold (COGS): Cost & Profit Calculator for WooCommerce.
- This topic has 5 replies, 2 voices, and was last updated 1 year, 4 months ago by
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I’m finding empty costs in some orders. When I look at the product itself there is a cost in the “Advanced” section which I suppose is based on stock I purchased previously and stock I added with a new cost via the plugin’s quick edit field. But in the order it’s empty. What do I need to do…use one of the recalculate tools?
ThanksHello Cheryl,
Thanks for reaching out. I am really sorry to know you are experiencing problems.
In the plugin’s settings, please go to the Tools & Reports section and run Orders Tools > Recalculate orders cost and profit.
If the issue persists, then please let us know.
Kind regards,
MoshtafizurLooks like it worked for the orders I currently have. I’ll keep my eye on it and see if it continues to import costs.
ThanksHello Cheryl,
Happy to help 🙂
If you encounter any issues, please let us know.
Kind regards,
MoshtafizurNo, unfortunately, it seems to have not worked. Another order got imported since I did the recalculate orders yesterday and there was not cost for the order, even though the cost was entered in the product settings. So I just entered it manually.
Thanks
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