- Support forum for the Cost of Goods Sold (COGS): Cost & Profit Calculator for WooCommerce.
Tagged: empty costs
- November 30, 2022 at 6:29 pm #103152
I’m finding empty costs in some orders. When I look at the product itself there is a cost in the “Advanced” section which I suppose is based on stock I purchased previously and stock I added with a new cost via the plugin’s quick edit field. But in the order it’s empty. What do I need to do…use one of the recalculate tools?
ThanksDecember 1, 2022 at 6:05 pm #103211
Thanks for reaching out. I am really sorry to know you are experiencing problems.
In the plugin’s settings, please go to the Tools & Reports section and run Orders Tools > Recalculate orders cost and profit.
If the issue persists, then please let us know.
MoshtafizurDecember 7, 2022 at 4:26 pm #103603
Looks like it worked for the orders I currently have. I’ll keep my eye on it and see if it continues to import costs.
ThanksDecember 8, 2022 at 6:13 am #103614
Happy to help 🙂
If you encounter any issues, please let us know.
MoshtafizurDecember 8, 2022 at 3:14 pm #103647
No, unfortunately, it seems to have not worked. Another order got imported since I did the recalculate orders yesterday and there was not cost for the order, even though the cost was entered in the product settings. So I just entered it manually.
ThanksDecember 9, 2022 at 11:59 am #103706
I am really sorry to know you are still having the issue.
In the plugin’s settings, please go to the the Advanced section, enable the Force costs update options.
Please give it a try. Let us know if the issue persists.
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