- Support forum for the Min Max Default Quantity for WooCommerce.
- This topic has 5 replies, 2 voices, and was last updated 1 month, 2 weeks ago by
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We have observed that after the last update, the decimals in the
product stock (administration panel) have stopped working as if the
plugin were not active or working.
Do you have any solution?Hi there,
Thanks for reaching out. We apologize for any inconvenience you may be experiencing.
Just to be sure, by “decimals”, are you referring to the “Decimal quantities” option under the “General” section of the plugin? Please let us know.
Kind regards,
Moshtafizur<span class="Y2IQFc" lang="en">Hi, we had to downgrade to version 4.5.9 because the new version 4.5.10 doesn't work. New reports Version 4.5.10 For the shop manager and administration roles it is as if the plugin was not active. (Both frontend and backend). In other words, no functionality of the plugin is active for these roles (general, minimum quantity, quantity step, quantity information, ...) For roles such as clients, it does work OK. Kind regards </span>
Hi there,
We apologize for any inconvenience you may be experiencing.
Could you please go to the “Advanced” section of the plugin and see if “Role specific” is set to some values? This option will ensure that the limit applies to only some user roles. Please let us know.
Kind regards,
MoshtafizurHi,
<span class="Y2IQFc" lang="en">The current setting is: Advanced Options Enable Exclude Specific Role -> Disabled </span><span class="Y2IQFc" lang="en">Role Specific -> Blank </span><span class="Y2IQFc" lang="en">Exclude Role specific -> Blank</span>
<span class="Y2IQFc" lang="en"> </span>
<span class="Y2IQFc" lang="en"> </span>
Hi there,
We apologize for any inconvenience you may be experiencing.
We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected]. Please include the link to this conversation when sending the login details.
Kind regards,
Moshtafizur
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