Decimal quantity not appearing in confirmation email

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  • #104406
    Jonathan Hoskyns
    Guest

    HI, I have a problem with the documents on the order page in woocommerce. I’m using quantities to allow customers to order certain products by weight and that is working fine. When the order is placed I’m getting an email that shows clearly how much of each product has been ordered (in decimal places) and what the sales value is. However, when I update the order in woocommerce, all the documents there (packing list, Invoice etc) only show the quantity as a whole number even though the sales value is correct. This renders the documents usless as staff cannot see how much of each item to pack, if the item has not been ordered in a whole number of kilos. I have asked support in wooCommerce and they have passed me on to you.

    • This topic was modified 11 months, 2 weeks ago by Omar Dabbas.
    #104407
    WPWhale
    Moderator

    Hi Jonathan,

    Thanks for writing to us, I’m currently working on an update that fixes a bug with manual orders in decimals, which might be the same as your case since you update the order yourself in WooCommerce.

    I will let you know once it’s out to see if it fixes the issue, if not, we can work until resolving it.

    Omar

    #104408
    Jonathan Hoskyns
    Guest

    Omar,
    Thank you for your response and I await good news in the near future.
    Regards
    Jonathan

    #104409
    WPWhale
    Moderator

    Hi Jonathan,

    I’ve just released a new version with some enhancement for manual orders, please update and check if you still have the issue.

    Let me know please.

    Omar

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