- Support forum for the Email Verification for WooCommerce.
- This topic has 3 replies, 2 voices, and was last updated 9 months ago by
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The option in admin when enabled
Unverify, logout and resend activation link to accounts that changed the emails
doesnt show a message to the customer when he changes his email, it justy logs him out to homepage and doesn’t unverify his email and also doesn’t send the account verification email to the new email address
It automatically verifies his new email address.
This is not right,
Could you please help in fixing this bug?
I am using latest version of your plugin
Hi Ali,
Thanks for reaching out. I hope you are well today.
I couldn’t reproduce the issue on our end. Could you please navigate to WooCommerce > Settings > Email Verification > Email and change the Mail function, then go to the Advanced section and change the Authenticate filter and see if it works for you?
However, if the issue persists, then please let us know.
Kind regards,
MoshtafizurDear Moshtafizur,
Thanks for the response, but unfortunately the same is happening as I mentioned in my original ticket after changing the two settings as you mentioned.
Maybe the theme doesn’t support it?
What can I do now?
Hi Ali,
I am really sorry to know you are still experiencing problems.
Would it be possible for you to share your WordPress dashboard access so that we can check it for you? Then please send us your login credentials to [email protected].
Kind regards,
Moshtafizur
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