Issue with coupon field in cart

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  • #105363
    catherine leandri
    Participant

    I have a big problem with your plug-in on my 2 e-commerce sites. I had to suspend it because when the field COUPON is used on the cart page, it does not work anymore.

    ### Avada Versions ###
    
    Current Version: 7.5
    Previous Version: 7.4.0 7.4.1 7.4.2
    
    ### WordPress Environment ###
    
    Home URL: https://neodesignstore.com
    Site URL: https://neodesignstore.com
    WP Content Path: /home/customer/www/neodesignstore.com/public_html/wp-content
    WP Path: /home/customer/www/neodesignstore.com/public_html/
    WP Version: 5.8.2
    WP Multisite: –
    PHP Memory Limit: 768 MB
    WP Debug Mode: –
    Language: it_IT
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.25
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    ZipArchive: ✔
    MySQL Version: 5.7.32
    Max Upload Size: 256 MB
    DOMDocument: ✔
    WP Remote Get: ✔
    WP Remote Post: ✔
    GD Library: 2.2.5
    
    ### Active Plugins (35) ###
    
    Polylang Pro: di WP SYNTEX
    404 To Homepage: di LittleBizzy
    LayerSlider WP: di Kreatura Media
    Advanced Post Types Order: di Nsp Code
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    Ajax Cart AutoUpdate for WooCommerce: di taisho
    Contact Form 7: di Takayuki Miyoshi
    EU VAT for WooCommerce Pro: di WPWhale
    Excel-Like Product Manager for WooCommerce and WP E-commerce: di Holest Engineering
    Facebook for WooCommerce: di Facebook
    Flexible Shipping Import/Export for WooCommerce: di Flexible Shipping
    Flexible Shipping PRO: di WP Desk
    Flexible Shipping: di WP Desk
    Avada Builder: di Theme Fusion
    Avada Core: di Theme Fusion
    Avada Custom Branding: di ThemeFusion
    MonsterInsights Pro: di MonsterInsights
    Site Kit by Google: di Google
    Excel-like product manager for wooCommerce multi-import addon: di Holest
    Mailchimp for WooCommerce: di Mailchimp
    MonsterInsights - EU Compliance: di MonsterInsights Team
    Facebook for WordPress: di Facebook
    Polylang per WooCommerce: di WP SYNTEX
    Popup Builder: di Sygnoos
    Really Simple CAPTCHA: di Takayuki Miyoshi
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    Slider Revolution: di ThemePunch
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    Product Feed PRO for WooCommerce: di AdTribes.io
    WooCommerce PayPal Checkout Gateway: di WooCommerce
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    WooCommerce: di Automattic
    Wordfence Security: di Wordfence
    Yoast SEO: di Team Yoast
    WP Product Review Lite: di ThemeIsle
    
    ### Avada Changelog ###
    
    • This topic was modified 11 months, 1 week ago by Omar Dabbas.
    #105364
    WPWhale
    Moderator

    Hi Catherine,

    Sorry to hear the trouble, can you please share wp-admin access to one of your sites and elaborate a little more on the issue, please reach us at [email protected]

    Omar

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