- Support forum for the EU & UK VAT Numbers Validation for WooCommerce.
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Hi,
I’m just testing the plugin on my site. Somethings strange appears.
When I manually create an order in the back office for a registered customer, it seems that it is not recognized that a valid VAT number has been entered and calculates the VAT. If I click on “Validate and remove taxes” in the Back office, I have lost the entire order. Is this known to you?
Hi Karel,
Not at all, actually it’s the first time I hear this behavior, would you mind sharing access? Please contact us at [email protected]
Omar
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