Manual validation (order edit) not working

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  • #105272
    KarelJ
    Guest

    Hi,

    I’m just testing the plugin on my site. Somethings strange appears.

    When I manually create an order in the back office for a registered customer, it seems that it is not recognized that a valid VAT number has been entered and calculates the VAT. If I click on “Validate and remove taxes” in the Back office, I have lost the entire order. Is this known to you?

    • This topic was modified 1 year, 5 months ago by Omar Dabbas.
    #105273
    WPWhale
    Moderator

    Hi Karel,

    Not at all, actually it’s the first time I hear this behavior, would you mind sharing access? Please contact us at [email protected]

    Omar

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