Min order quantity ignored on related products

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    Posts
  • January 16, 2023 at 3:10 pm #107687
    Richard Pigden
    Participant

    Hi

    When adding to the cart from the product page the minimum quantity is working well, but if we select a different product from the Related Products it doesn’t pick up the minimum order amount.

    Is there any way to solve this?

    Thanks

    January 17, 2023 at 5:33 pm #107743
    Moshtafizur
    Moderator
    Plugin Support

    Hello Richard,

    Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.

    We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected].

    We appreciate your cooperation and look forward to resolving this matter for you.

    Best regards,
    Moshtafizur

    January 18, 2023 at 8:23 am #107762
    Richard Pigden
    Participant

    Hi Moshtafizur

    I have sent you the details.

    Thanks

    Richard

    January 18, 2023 at 6:05 pm #107799
    Moshtafizur
    Moderator
    Plugin Support

    Hi Richard,

    This response is to let you know that we have received your login credentials. We will look into the issue and get back to you as soon as possible.

    Kind regards,
    Moshtafizur

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