Preserve in base country not working

Top WooCommerce & WordPress Plugins Forums EU/UK VAT Manager for WooCommerce Preserve in base country not working

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #105308

    Good morning,

    we purchased the plugin in june 2020, and renovated the suscription in june 2021.

    Our shop is based in Spain, so we have to charge VAT to our spanish customers. I’ve tried to do it  in the validation tab, selecting “Preserve VAT in selected countries>Base Country”, but it does not work. When testing, both the basket and the checkout pages says the VAT is 0,00€. It works well for other countries like France,  Germany or USA. Any ideas about what could cause this problem? You can have a look at it in klixer.com.

    Tanks in advace and best regards 🙂

    • This topic was modified 11 months, 1 week ago by Omar Dabbas.
    #105309
    WPWhale
    Moderator

    Hi,

    We need to see the settings & logs to figure out what’s wrong, can you please share wp-admin access to [email protected]?

    Omar

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.