Server limitations on large number of products

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 18, 2022 at 6:43 pm #93801
    Ross
    Guest

    Hi,

    I am purchased the plugin, but I have many categories on the site and when I try to change the price it’s giving me this error message

    There has been a critical error on this website. Please check your site admin email inbox for instructions.
    Learn more about troubleshooting WordPress.

    I am trying to change for example 200-300 products in once.

    Where does it says on your plugin site, how many products maximum a can change the price for ? If I knew, it won’t work, I wouldn’t have purchased it.

    PLEASE, LET ME KNOW, WHAT TO DO NOW.

    Thanks

    • This topic was modified 1 year, 5 months ago by WPWhale.
    January 19, 2022 at 10:00 pm #93802
    WPWhale
    Moderator

    Hi Ross,

    No worries, we can work on this, it might be a server limitation.

    Can you please send us login to [email protected] and we will be glad to look into this for you?

    Omar

    January 20, 2022 at 7:03 pm #93803
    Ross
    Guest

    Hi,

    I have sent couple of emails to [email protected] and have been in contact with Omar .

    He doesn’t respond to me anymore. And I need something to be fixed ASAP.

    Can you please contact Omar and tell him to come back to me ?? I am waiting for him. I have an issue with the bulk price editor I have purchased.

    Thank you very much in advance for your response and help.

    January 20, 2022 at 10:06 pm #93804
    WPWhale
    Moderator

    Hi Ross,

    Your issue is related to server limitation and we’ve already responded to your emails, but please give us some time to respond, you sent 5 emails in less than 12 hours!

    Omar

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