Stripe Fee not importing

Tagged: 

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #120376
    carl anderson
    Participant

    Using Payment Plugins For Stripe plugin by WooCommerce, the meta key _stripe_fee input in the Extra Costs: From Meta section

    The Stripe fee is always $0, which isn’t correct.

    What is the correct meta key? Or how can I find it?

    #120671
    Moshtafizur
    Moderator
    Plugin Support

    Hi there,

    We have replied to you on this issue via e-mail.

    Please have a look.

    Kind regards,
    Moshtafizur

    #120779
    carl anderson
    Participant

    according to the 3rd party publisher, Payment Plugins

    The meta keys are:

    Fee: _stripe_fee

    Net: _stripe_net

    Neither work with auto importing Stripe’s processing fees to the order. We are still having to manually input.

    #120803
    Moshtafizur
    Moderator
    Plugin Support

    Hi there,

    I am really sorry to know you are still experiencing problems.

    I have escalated this with our development team. They will get back to you as soon as they can.

    Kind regards,
    Moshtafizur

    #120850
    carl anderson
    Participant

    It has been discovered that the Payment Plugins for Stripe requires you to turn on ‘Display Stripe Fee’ in the Advanced Settings of that plug-in.

    Once that is enabled, the Stripe Fee meta data is auto-import for all new orders using metadata key _stripe_fee

    #120908
    pablo-pacheco
    Moderator

    Thanks for letting us know, Carl.

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.