- Support forum for the Products, Order & Customers Export for WooCommerce.
- This topic has 5 replies, 2 voices, and was last updated 1 year, 5 months ago by
.
- Posts
-
Hi, I’ve successfully exported products in an XML listing. I’m unable to reimport them in another site. No error message is displayed on screen, but it seems a proxy_fcgi timeout error is triggered:
[Sat Apr 02 13:55:47.983583 2022] [proxy_fcgi:error] [pid 32600:tid 139839009638144] (22)Invalid argument: [client {my client IP}] AH01075: Error dispatching request to :, referer: {my site url}/wp-admin/admin.php?page=wc-settings&tab=alg_wc_export_importIs there a recommended value for timeout?
Thanks
Hi Emanuele,
Not sure how large is the XML being used, but a value between 600 and 1200 should be enough, can you try breaking the XML to smaller parts and see if that solves the issue? In most cases it will be a server limitation that can’t be fixed by the plugin.
Omar
Hi, I’ve direct control over the server.
The XML contains some 70 articles.
I’ve set it to 1200, restarted both php-fpm and apache to no avail.
Hi Emanuele,
64kb is actually nothing, and it doesn’t seem a timeout related to resources limitation.
Would you mind sending us to [email protected] with wp-admin access to troubleshoot?
Omar
- You must be logged in to reply to this topic.