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- This topic has 5 replies, 2 voices, and was last updated 10 months ago by
Emanuele.
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April 2, 2022 at 12:21 pm #95321
Emanuele
ParticipantHi, I’ve successfully exported products in an XML listing. I’m unable to reimport them in another site. No error message is displayed on screen, but it seems a proxy_fcgi timeout error is triggered:
[Sat Apr 02 13:55:47.983583 2022] [proxy_fcgi:error] [pid 32600:tid 139839009638144] (22)Invalid argument: [client {my client IP}] AH01075: Error dispatching request to :, referer: {my site url}/wp-admin/admin.php?page=wc-settings&tab=alg_wc_export_import
Is there a recommended value for timeout?
Thanks
- This topic was modified 3 months ago by
WPWhale.
April 5, 2022 at 8:37 pm #95322Hi Emanuele,
Not sure how large is the XML being used, but a value between 600 and 1200 should be enough, can you try breaking the XML to smaller parts and see if that solves the issue? In most cases it will be a server limitation that can’t be fixed by the plugin.
Omar
April 7, 2022 at 1:36 pm #95323Emanuele
ParticipantHi, I’ve direct control over the server.
The XML contains some 70 articles.
I’ve set it to 1200, restarted both php-fpm and apache to no avail.
April 7, 2022 at 1:37 pm #95324Emanuele
ParticipantSorry, I meant I’ve set timeout to 1200.
XML size is 62 KB.
April 7, 2022 at 8:57 pm #95325Hi Emanuele,
64kb is actually nothing, and it doesn’t seem a timeout related to resources limitation.
Would you mind sending us to [email protected] with wp-admin access to troubleshoot?
Omar
April 7, 2022 at 9:05 pm #95326Emanuele
ParticipantHi Omar, just sent you an e-mail with the required information.
Thanks
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