Why do we get an error when we click on the activation link?

WPFactory Plugins – Empower Stores Success Forums Email Verification for WooCommerce Why do we get an error when we click on the activation link?

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  • #101470
    Anonymous
    Guest

    Hi, we’re testing out this plugin on our site and everything works great except when you click on the email confirmation link you get the error:

    Error: Activation failed, please contact our administrator. You can resend the email with verification link by clicking here.

    No matter how many times you resend the email it’s still the same thing. Any idea where we’d start to troubleshoot this?

    #101471
    Zohaib
    Participant

    Hi,

    In the plugin’s settings, please try and enable General > Redirect on failure option.

    Also please try and change the options under Advanced > Authenticate filter.

    Please let me know if you continue having trouble with this.

    #140177
    WP
    Participant

    Same issue help me

    #140179
    pablo-pacheco
    Moderator

    Hi,

    It should work fine now on version 2.7.7 I just released. Please, let me know if you still have problems.

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