VAT-ID is not valid VIES system cannot handle the requests

Top WooCommerce & WordPress Plugins › Forums › EU/UK VAT Manager for WooCommerce › VAT-ID is not valid VIES system cannot handle the requests

Viewing 1 post (of 1 total)
  • Author
    Posts
  • December 14, 2023 at 11:55 am #130479
    Chris Van der Aa
    Participant

    Hi there,

    I am using the pro version of your EU-VAT plugin. Our German customers cannot get their VAT-ID checked. VIES seems overloaded with requests. My log shows like below.

2023-12-14T08:53:33+00:00 INFO Error: Exception: MS_MAX_CONCURRENT_REQ (Country: [DE]; VAT ID: [314840xxx]; Company: [xxx gmbh]; Method: [soap])
2023-12-14T08:53:38+00:00 INFO Error: VAT-ID not valid (Country: [DE]; VAT ID: [314840966]; Company: [xxx gmbh]; Method: [curl])

What can I do?

My webshop is: www.blisters4parts.com

Best regards,
Chris
  • Author
    Posts
Viewing 1 post (of 1 total)
  • You must be logged in to reply to this topic.