VAT not calculating on card and checkout.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #144615
    Ainars
    Participant

    Hi, I have several issues.. So, I have prices in store including vat. When customer ordering as private customer, no info on cart on vat at all appears on checkout. When customer ordering as company, with valid vat the prices are still the same as with vat, and vat appears 0%, but should be (in my case  decreasing prices by vat amount- 21%) and debug price per vat value. And to get more interesting, in different browsers it appears also different, in some it double the vat, in some do not show at all. With hosting company we checked all the settings and there all is fine. What do you need to check my issue?

    #144656
    Moshtafizur
    Moderator
    Plugin Support

    Hi Ainars,

    Thanks for reaching out.

    Could you please ensure that you are using the latest version of WooCommerce (9.0.2) and our EU/UK VAT manager plugin(2.11.10)?

    Kind regards.

    #144660
    Ainars
    Participant

    Woocom – Version 9.0.2 |
    <table class=”wp-list-table widefat plugins”>
    <tbody id=”the-list”>
    <tr class=”active” data-slug=”eu-vat-for-woocommerce” data-plugin=”eu-vat-for-woocommerce/eu-vat-for-woocommerce.php”>
    <td class=”column-description desc”>
    <div class=”plugin-description”>

    Manage EU VAT in WooCommerce. Beautifully.

    </div>
    <div class=”active second plugin-version-author-uri”>Version 2.11.10</div></td>
    </tr>
    </tbody>
    </table>

    #144867
    Moshtafizur
    Moderator
    Plugin Support

    Hi there,

    Thanks for letting us know. Would it be possible to send us the login credentials to [email protected] so that we can check the issue closely? Then please send the details. Also please include the link to this forum post so that we can recognize you.

    Thank you.

    Kind regards.

Viewing 4 posts - 1 through 4 (of 4 total)
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