VAT not exempted for logged in users

Forums › EU/UK VAT Manager for WooCommerce › VAT not exempted for logged in users

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  • November 19, 2021 at 12:14 pm #105359
    Erik Balster
    Participant

    Hi,

    I setup the plugin so the VAT is exempted when the number is valid. When the customer is logged out, this works fine. When the customer is logged in, the VAT is not exempted. I disabled all my other plugins and activated the default WordPress theme, but the problem is still there.

    Do you know how to solve this?

    • This topic was modified 1 year, 9 months ago by Omar Dabbas.
    November 19, 2021 at 8:24 pm #105360
    WPWhale
    Moderator

    Hi Erik,

    I will need to check the settings and do some troubleshooting, would you mind share a wp-admin access with us at [email protected]?

    Thanks,

    Omar

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