VAT not removed on valid VAT

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  • January 15, 2022 at 4:29 pm #105374
    Chris Van der Aa
    Participant

    Hi There,

    I use EU VAT for woocommerce pro.

    When I enter the VAT-nr. and it is validated as valid, the VAT amount does not disappear when EU-customer.

    And when I press the Place Order button I keep getting the message:  Billing EU VAT Number is a required field.

    I don’t know how to solve this.

    • This topic was modified 11 months, 1 week ago by Omar Dabbas.
    January 16, 2022 at 10:04 pm #105375
    WPWhale
    Moderator

    Hello Chris,

    Does this happen on a particualr VAT number? Can you share more details please (screenshots of settings, link) with us at [email protected]?

    Thanks,

    Omar

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