- Support forum for the WooCommerce Min Max Step Quantity Limits Manager.
- This topic has 4 replies, 3 voices, and was last updated 5 years ago by
.
-
Posts
-
Hello! Purchased this in February, but I noticed today that I’m several versions out of date. I thought updating was automatic, but figured I’d just do it manually. But, when I login to my account/dashboard, I see my order but no download links or site keys listed. How do I ensure I have the latest version, especially since it fixed the decimal PayPal payment issue.
Thank you!
Hi,
We’ve just regenerated download permissions for your order. Could you please check if it’s available now in https://wpfactory.com/my-account/downloads/
As for automatic updates – you need to download our free WPFactory Helper plugin to enable automatic updates.
Hope that helps. Please let us know if you have any questions.
I see the updated key, but when I entered it into the WP Factory plugin, it says “Wrong Key”. It gives me the same message on the Plugins page when I try to update it there. 🙁
Hi,
Sorry for the late reply.
There is usually one of two reasons why it says “Wrong key”:
1. You’ve entered incorrect site URL when generating key in https://wpfactory.com/my-account/downloads/. Please make sure that you are entering site URL exactly as it says in “Settings > WPFactory > Site URL” in your admin dashboard.
2. Please make sure that you have copy/pasted the key without any changes from https://wpfactory.com/my-account/downloads/ to “Settings > WPFactory > Set key”.
If none of the above helps – could you please contact us at [email protected] for further support.
- You must be logged in to reply to this topic.