Wholesale pricing by category problem

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #92398
    blankJohan
    Participant

    Hi, I have a problem with the plugin ( from months ago). For some reason when I apply wholesale pricing by category it does not works with all the products within this category. Any idea? I found that products with variations do not work with category discounts, but some others are normal products

    One more question: Is there any way to remove all previous setting from the plugin and star all over again with the settings? I mean, if a use the reset box in the general tab, any previous discount applied in a category remains the same, they do not remove with the reset!

    #92399
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi Johan,

    Would it be possible to share access to your site, so I could log in and check what’s going on (my email is [email protected])? Please let me know if sharing an account is not an option, and I will continue solving it remotely.

    As for the settings reset – give me a couple of days to add it to the plugin – shouldn’t be too hard to do. Will get back to you about this soon.

    #92400
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi again, Johan,

    As promised, we’ve released a new plugin version today (v2.6.0), where I’ve added tools to remove “per product”, “per product category” and “per product tag” settings. After the update, please check the new tools in “WooCommerce > Settings > Wholesale Pricing > Tools”.

    Please give it a try and let me know if it’s working as expected.

    #92401
    blankTom Anbinder
    Moderator
    Plugin Support

    Regarding “… wholesale pricing by category does not work with all the products within this category…” – if anyone else is interested, it looks like the problem was that some products had multiple categories assigned to them. And in this case, wholesale pricing rules from another category were applied to those products. I.e. for the applied wholesale pricing rules to be predictable for some product (with multiple categories), only one of this product’s categories should have wholesale pricing enabled, or all this product’s categories must have the same wholesale pricing rules.

    #92402
    blankJohan
    Participant

    Thank you Tom for the help! Great support!

    As a suggestion, could you create a Report to know any Category/Product/whatever’s setting? I mean a Report that shows you any parameter created with the plugin, so you can find out any missing discount, etc.

    Websites like mine have so many categories/subcategories, so it’ll be really helpful!

    #92403
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi Johan,

    Happy to help 🙂

    Sure, this sounds like a good idea, let me try to add it to the plugin. Will get back to you about this soon.

    #92404
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi Johan,

    Please update the plugin to the latest v2.6.3. Now there is a new section in “WooCommerce > Settings > Wholesale Pricing > Reports”. There you will be able to see the settings for all your products, product categories, or product tags. Please give it a try and let me know what you think.

    And if you like the plugin, please consider leaving me a rating here or here.

    #92405
    blankJohan Hernandez
    Guest

    Hi Tom!

    I was giving a try to the report, but I´m getting this error with any option.
    Error thrown
    Class ‘Alg_WC_Wholesale_Pricing_Settings_Per_Item’ not found

    #92406
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi Johan,

    Thanks for reporting. I wasn’t able to reproduce the issue on my test server – it seems to be working fine here – however, I’ve just rewrote some code in the plugin, so I believe it should be working fine now. Could you please update the plugin to the latest v2.6.4 and give it a try once again?

    #92407
    blankJohan
    Participant

    Hi Tom!

    I updated the plugin but is giving the same error. Let me know if you can take a look at my website!

    #92408
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi Johan,

    Sorry for the late reply.

    Please recheck if you’ve updated the Pro version (i.e. not the free one, which, in fact, you can disable/remove).

    If that doesn’t help, could you please contact me via email ([email protected]) with the login details?

    #92409
    blankJohan
    Participant

    Hey Tom! Greatings!

    Just to let you know that after updating the plugin everything is working fine: Reports, Tools, etc.

    Excellent improvement!

    Thank you! Five stars!

    #92410
    blankTom Anbinder
    Moderator
    Plugin Support

    Hi Johan,

    Thank you for the feedback, and happy to hear it’s solved!

    Let me know if you need anything else.

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