Why am I getting an error saying my key is wrong?

Support forum for the WooCommerce Cost of Goods: Product Cost & Profit Calculator.

Tagged: key

This topic has 4 replies, 2 voices, and was last updated 4 years ago by Zohaib.

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April 14, 2021 at 12:05 pm #89605

Zohaib
Participant

Hi

Sometimes this happens due to the Key Server facing downtime. Please let me know if the problem persists.

April 14, 2021 at 3:37 pm #89606

KEITH BRAY
Participant

hwo long should it persist,a day or 2 ,a week?

April 14, 2021 at 5:33 pm #89607

Zohaib
Participant

Hi Keith,

It should have been resolved by now. Please let me know if you are still facing issues.

April 16, 2021 at 10:39 am #89608

Zohaib
Participant

Hi Keith,

As we’ve figured out on email, wrong site URL was entered when generating the key. You need to delete the current key and generate a new one with the correct URL
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