Why am I not receiving the verification email?

Top WooCommerce & WordPress Plugins › Forums › Email Verification for WooCommerce › Why am I not receiving the verification email?

Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • September 25, 2021 at 10:00 am #101379
    Gianluca Giarrusso
    Participant

    Hi,

    after I have installed the pro version, the verification emails stopped to be send.  There is a SMTP service linked to my email.

    Can you help me?

    Thanks

    September 25, 2021 at 1:51 pm #101380
    Gianluca Giarrusso
    Participant

    I found that If  I uncheck  the option Delay WooCommerce “Customer new account” email, an email with the credentials will be sent, but if I want the verification email before, the system doesn’t allow it (from the email log I can see that no email is sent)

    September 27, 2021 at 10:38 am #101381
    Zohaib
    Participant

    Hi,

    Could you please try and change the option in:

    WooCommerce > Settings > Email Verification > Email > Mail function

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