Why are the extra fees not showing up on the second checkout page?

Home Forums Order Minimum/Maximum Amount for WooCommerce Why are the extra fees not showing up on the second checkout page?

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #93258
    Sebastian Hofmann
    Participant

    Hello,

    we are using the plugin to add an extra fee to the cart when the order is less than 50 Euros. This works just fine on the cart and checkout page. But after the checkout our users are led to a second checkout page to review and confirm their order (it comes from the German Market plugin). Now on this last page unfortunately the extra fee is lost and therefore not included when the customer finally places the order.

    I hope you can help fix this issue, it would be helpful to give me a possibility to contact you/ support directly.

    • This topic was modified 3 months, 3 weeks ago by Moshtafizur.
    #93259
    Moshtafizur
    Moderator
    Plugin Support

    Hello,

    Thank you for reaching out to us.

    Our email address is [email protected], and you may reach us there as well.

    Regarding the issue you’re experiencing, this appears to be a compatibility issue with the plugin you’re using for the second checkout page. So, could you please send the plugin’s zip file to [email protected] so that you may run test on our end?

    Kind regards,
    Moshtafizur

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.