- Support forum for the Customer Email Verification for WooCommerce.
- This topic has 3 replies, 2 voices, and was last updated 2 years, 2 months ago by
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When I registered a new account on my site, the verification email sent correctly, but when I click the link in the email, the verification fails. I have checked the block list, and there is no reason why I should be failing verification.
Hi Elliott,
Have you tried setting the “Advanced > Prevent login after register > Login prevention method” option as “Use login filter from WooCommerce”?
Hi Pablo,
I just tried it after your suggestion and had the same issue. As soon as I click the link, I’m taken to the Sign In/Register page with a “failed validation” error.
Can you please create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, you can send an email to [email protected].
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