Why can’t I get verified when I click on the verification link?

Top WooCommerce & WordPress Plugins Forums Email Verification for WooCommerce Why can’t I get verified when I click on the verification link?

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  • Author
    Posts
  • #101593
    Elliott
    Participant

    When I registered a new account on my site, the verification email sent correctly, but when I click the link in the email, the verification fails. I have checked the block list, and there is no reason why I should be failing verification.

    #101594
    Pablo
    Moderator
    Plugin Support

    Hi Elliott,

    Have you tried setting the “Advanced > Prevent login after register > Login prevention method” option as “Use login filter from WooCommerce”?

    #101595
    Elliott
    Participant

    Hi Pablo,

    I just tried it after your suggestion and had the same issue. As soon as I click the link, I’m taken to the Sign In/Register page with a “failed validation” error.

    #101596
    Pablo
    Moderator
    Plugin Support

    Can you please create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, you can send an email to [email protected].

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