Why can’t the user’s identity be verified when he has clicked activation link?

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    Posts
  • #101316
    Florin
    Participant

    Hi there,

    I have a problem with the verify button and verification method. Even if the user confirmed the email he still appears as unverified. When I click the verify button as admin, the page reloads but but the user still doesn’t get the verified status.

    #101317
    Zohaib
    Participant

    Hi,

    Under the Advanced settings, Authenticate filter option, can you please try and change that option.

    Please let me know if you continue having trouble with this.

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