Why do users receive an error message if they register during an order?

Forums › Email Verification for WooCommerce › Why do users receive an error message if they register during an order?

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • August 15, 2021 at 10:01 pm #101356
    François
    Guest

    Hi !

    When a customer registers during an order, he receives a request for email verification. If this request is not validated, and it tries to connect, there is the message “ERROR: username or password incorrect.” instead “Your email address must be validated (+ link). How to configure this?

    Regards,

    Francois

    August 19, 2021 at 12:02 am #101357
    WPFactory Plugins
    Participant
    Plugin Author

    Hello,

    Please try to change the option:
    – Advanced > Authenticate filter

    Let me know if it helps 😉

    August 19, 2021 at 8:34 am #101358
    François
    Guest

    Hi,

    I changed the setting to “Authenticate” filter, but no change!

    August 19, 2021 at 8:38 pm #101359
    WPFactory Plugins
    Participant
    Plugin Author

    Hi,

    I’ve improved the option for you.
    Please update the plugin to version 2.1.5 and try it with the “authenticate filter” again

    August 20, 2021 at 4:57 pm #101360
    François
    Guest

    Hi !

    I installed the update, but it didn’t change anything

    August 20, 2021 at 11:27 pm #101361
    WPFactory Plugins
    Participant
    Plugin Author

    Hum,

    Maybe in that case it could be something related to your theme or a conflict with other plugin. Can you please switch your theme to Storefront temporarily and test it again?

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