Why do users receive an error message if they register during an order?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #101356
    François
    Guest

    Hi !

    When a customer registers during an order, he receives a request for email verification. If this request is not validated, and it tries to connect, there is the message “ERROR: username or password incorrect.” instead “Your email address must be validated (+ link). How to configure this?

    Regards,

    Francois

    #101357
    WPFactory Plugins
    Participant
    Plugin Author

    Hello,

    Please try to change the option:
    – Advanced > Authenticate filter

    Let me know if it helps 😉

    #101358
    François
    Guest

    Hi,

    I changed the setting to “Authenticate” filter, but no change!

    #101359
    WPFactory Plugins
    Participant
    Plugin Author

    Hi,

    I’ve improved the option for you.
    Please update the plugin to version 2.1.5 and try it with the “authenticate filter” again

    #101360
    François
    Guest

    Hi !

    I installed the update, but it didn’t change anything

    #101361
    WPFactory Plugins
    Participant
    Plugin Author

    Hum,

    Maybe in that case it could be something related to your theme or a conflict with other plugin. Can you please switch your theme to Storefront temporarily and test it again?

Viewing 6 posts - 1 through 6 (of 6 total)
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